Senior IT Analyst

Join a team recognized for leadership, innovation and diversity

Description

The future is what you make it. When you join Honeywell, you become a member of our global team of thinkers, innovators, dreamers and doers who make the things that make the future. That means changing the way we fly, fueling jets in an eco-friendly way, keeping buildings smart and safe and even making it possible to breathe on Mars. Working at Honeywell isn't just about developing cool things. That's why all our employees enjoy access to dynamic career opportunities across different fields and industries. Are you ready to help us make the future?

As part of our team, you'll transform the way we deliver sales automation capabilities to sellers to drive revenue uplift and increase sales productivity through innovation, process and technology standardization. You will focus on introducing most up to date features, improve sellers experience, increase cross-collaboration, and capability adoption across Honeywell. This role will influence our Customer Experience transformation initiatives by maturing Global Design Model (GDM) strategy that will provide our sellers with 360 view of our customers through unified account planning, improve visibility in our customers purchasing behaviors, and increase cross-selling opportunities throughout the customer journey.

About the Team:

Our CRM Sales and technology team drives the overall strategy, delivery, and accountability of Salesforce and related technologies across Honeywell. We are seeking a Salesforce IT Analyst with passion and drive to join a motivated and fast-growing team in the midst of a multi-year digital modernization effort. As a member of this team, you will have the opportunity to help define and shape the vision of how solutions plan, develop, and maintain to meet the business needs.

Key Responsibilities:

Serve as a trusted advisor across Honeywell businesses working alongside the service owner and fellow analysts in defining and evolving the Global Design Model to drive increase in efficiencies and capability adoption across Honeywell

Work closely with enterprise architecture and sales excellence leaders in driving product standards and compliance in sales and sales technology

Drive demand shaping, planning, and execution oversight of all salesforce and sales technology of $20 + million project portfolio with billions of revenue flowing though the systems

Partners with business and system integrators in project execution

Provide leadership to multi-disciplinary Business Analysts within the service team

Works closely with Service Owners and IT Business Partners in developing service strategy, roadmaps and project planning

Identify, define, document, and demonstrate best practices in Service Owner operating processes

Effectively communicates across all levels of the organization

Due to compliance in U.S. export control laws and regulations, candidate must be a U.S. Person, which is defined as, a U.S. citizen, a U.S. permanent resident, or have protected status in the U.S. under asylum or refugee status or have the ability to obtain an export authorization.

YOU MUST HAVE

Bachelors degree in Information Technology, Computer Science, Business/MIS, Software Engineering or related field, Masters preferred

5+ years of experience in Salesforce implementation and application development: designing, developing, and implementing scalable solutions

5+ years of IT Project Management experience

The ability to clearly and effectively communicate to leadership and team members of all levels of the organization

WE VALUE

Ability to provide technical oversight and leadership to multiple large project teams comprising of internal employees and vendors

Salesforce.com certification is a plus

Experience leading and being a part of scrum teams or Software Architecture development

Experience in providing technical expertise in large and complex environments

Passion for continuous learning and contributing to the learning environment

Expertise in Agile methodologies, Continuous Integration, Continuous Delivery, Cloud Service Models and DevOps specifically as applied to Salesforce ecosystem

Strong understanding of the architectural principles of cloud-based platforms including SaaS, PaaS, multi-tenancy, multi-tiered infrastructure, etc.

Conveys specific, observable, and measurable expectations for each assignment, and verifies understanding and agreement on deliverables and timeframes

Strong interpersonal skills including ability to articulate ideas to both technical and non-technical audiences

Excellent oral, written and presentation communication skills

Additional Information

• Category: Information Technology
• Location: 1944 E Sky Harbor Circle, Phoenix, AZ 85034 USA
• Exempt

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