Senior IT Analyst

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Senior IT Analyst in the United States.

This role offers the opportunity to work at the intersection of geospatial technology and IT operations, supporting enterprise GIS environments while enabling data-driven decision-making. You will provide hands-on support, automate workflows, and deliver training that empowers stakeholders across multiple platforms. This position combines technical expertise with user-focused service, giving you the ability to make a tangible impact on operations and data accessibility. You’ll work with cutting-edge tools in ArcGIS, Python scripting, and geospatial automation while collaborating across teams to ensure enterprise GIS solutions are effective, scalable, and well-supported. Remote flexibility with a strong collaborative culture makes this role ideal for professionals seeking both technical challenge and stakeholder engagement.

• Provide Tier 1 help desk support, resolving user issues, documenting workflows, and escalating complex problems
• Assist with geospatial data engineering and workflows to ensure data availability in both Enterprise and Online ArcGIS environments
• Design and deliver training sessions on ArcGIS Online, ArcGIS Pro, ArcGIS Earth, and other ArcGIS toolsets for stakeholders
• Publish, maintain, and curate content within Enterprise and AGOL platforms
• Support user administration, report generation, and other system maintenance tasks
• Develop automation scripts and processes using Python to streamline geospatial workflows and data pipelines

Requirements:

• Bachelor’s degree in Information Systems, Management Information Systems, IT Management, or related IT field
• Minimum of 8 years of relevant IT and GIS experience
• Proficiency in ArcGIS Online and Enterprise portal maintenance, including users, groups, roles, and content management
• Strong Python scripting skills for geospatial automation using libraries such as arcpy, ArcGIS Python API, and general-purpose Python libraries
• Experience with ArcGIS Hub, Experience Builder, Survey123, FieldMaps, and other no-code or mobile GIS solutions
• Ability to obtain and maintain a Public Trust Security Clearance
• Strong communication skills and ability to deliver effective training sessions to diverse audiences

Benefits:

• Competitive salary: $115,000 – $130,000 USD
• Comprehensive healthcare coverage including medical, dental, and vision
• Paid time off, holidays, and flexible work arrangements
• Professional development and training opportunities
• Collaborative and inclusive work environment
• Remote work with potential travel as required