Senior IT Engineer

Who We Are

Babylist is the leading platform for expecting and new families. More than 10 million people shop with Babylist every year making it the go-to destination for seamless purchasing guidance and expert recommendations. As a modern AI-forward tech company Babylist has expanded from a universal registry into a full ecosystem — the Babylist Shop Babylist Health Babylist Money NYC and LA showrooms branded content and more — generating $750M in revenue in 2025. Building the generational brand in baby Babylist is reshaping the $235B kids and baby market and helping parents feel confident connected and cared for at every step.

Our Ways of Working

Babylist is remote-first with team members across the U.S. and Canada who move fast think smart and use AI as part of how they work every day — not as an experiment as an expectation. We come together twice a year to build the relationships behind the work and we hire people who are genuinely excited about what's possible and prove it through how they show up.

What the Role Is

Babylist is looking for a Senior IT Engineer to help strengthen the systems that keep our employees secure productive and able to move quickly. This role sits at the intersection of identity access endpoint management and employee experience — with a heavier focus on building and evolving our IAM infrastructure as the company scales.

You'll own and improve the systems that manage authentication provisioning access lifecycle and endpoint compliance across a primarily macOS cloud-first environment. That includes deep hands-on work in Okta partnering across the business and building the operational foundation that keeps access secure without creating unnecessary friction for employees. You'll also support endpoint management initiatives across tools like Jamf Intune to help ensure devices stay healthy compliant and easy to manage at scale.

This is a highly collaborative hands-on role for someone who likes solving operational problems tightening systems and building infrastructure that quietly makes the entire company work better. If you prefer highly static environments with rigid playbooks already built this role will feel uncomfortable — a big part of the job is improving systems while operating them.

Who You Are

• 7+ years in IT engineering or systems administration with a track record of owning identity access and endpoint infrastructure in cloud-first environments — and a demonstrated ability to keep secure systems from becoming friction for the people who use them
• Deep experience designing and managing identity lifecycle workflows — provisioning deprovisioning access groups MFA API integrations and entitlement management are familiar territory
• Hands-on Okta expertise across the full ecosystem including Workflows Device Trust API Access Management and SSO integrations across SaaS platforms
• Experience working with HRIS as a source of truth for identity — using employee data to drive provisioning deprovisioning and access lifecycle automation across the organization
• Experience administering Google Workspace at scale — managing users groups policies and integrations across a distributed workforce
• Solid networking fundamentals with hands-on Cisco Meraki experience — you understand how DNS DHCP VLANs firewalls and VPNs fit together and can troubleshoot connectivity issues without needing someone else to translate
• Proven ability to troubleshoot complex issues independently and serve as a technical resource for the people around you — you stay calm in messy systems and work problems through to resolution
• Genuinely excited about what AI can do within IT — and already getting your hands on it. You're looking for ways to automate repetitive ops tasks streamline access workflows and bring smarter solutions to identity and device management. At Babylist every team uses AI daily and we're looking for people who push it forward not just follow it.

Nice to Have

• Okta Certified Administrator and/or advanced Jamf certifications

How You Will Make An Impact

• Own and evolve identity infrastructure — authentication policies lifecycle management and access governance across the company
• Manage provisioning entitlement reviews service accounts and role-based permissions across business-critical systems
• Maintain and improve device management across a primarily macOS fleet ensuring devices stay compliant healthy and easy to support at scale
• Strengthen MFA device trust and endpoint security controls while keeping employee workflows usable
• Partner with Security IT and business systems teams to integrate identity and endpoint tooling across SaaS applications and cloud platforms — including network infrastructure and Cisco Meraki administration across office and remote environments
• Support audits access reviews and system assessments to ensure alignment with security standards and operational policies
• Build scalable documentation runbooks and operational practices that make systems easier to support as the company grows
• Serve as a technical escalation point for the broader IT team — jumping in on complex issues driving root-cause improvements and actively investing in the growth and development of the people around you. And yes that includes jumping into the helpdesk queue when the team needs it.

About Compensation

We use a market-based approach to compensation. The starting salary range for this role is:

US: $142000-$177000
CAD: 146000-182000

Your starting salary will be based on your location experience and qualifications with increases over time tied to performance role growth and internal pay equity.

Why You Will Love Working At Babylist

Our Culture

• We work with focus and intention then step away to recharge
• We believe in exceptional management and invest in tools and opportunities to connect with colleagues
• We build products that positively impact millions of people's lives
• AI is intentionally embedded in how we work create and scale—supporting innovation and impact

Growth & Development

• Competitive pay and meaningful opportunities for career advancement
• We believe technology and data can solve hard problems
• We're committed to career progression and performance-based advancement

Compensation & Benefits

• Competitive salary with equity and bonus opportunities
• Company-paid medical dental and vision insurance
• Retirement savings plan with company matching and flexible spending accounts
• Generous paid parental leave and PTO
• Remote work stipend to set up your office
• Perks for physical mental and emotional health parenting childcare and financial planning

Recorded Interviews. Babylist uses an interview recording tool to record and transcribe interviews for evaluation purposes in accordance with applicable privacy laws. By participating in an interview you consent to this recording and transcription.

Interview Integrity. AI is part of how we work at Babylist — we expect you to use it too. Your application and interviews should still reflect you and your own thinking. We'll tell you when AI is encouraged. Misrepresentation at any stage may result in removal from consideration for this and future roles.

Connections at Babylist. If you have a family member or close personal relationship with a current Babylist employee please let your recruiter know. This helps us keep our process fair and transparent for everyone.

Protect Yourself from Scams. All official outreach comes from the Babylist Talent Team via @babylist.com email addresses only. We will never ask for payment or personal financial information. If you receive outreach via WhatsApp Telegram or a non-Babylist email — it's not us. Verify open roles at babylist.com/careers.

What We Do

Babylist is the trusted platform for millions of growing families. For over a decade Babylist has been the technology solution for expecting parents and the community that supports them expanding from baby registry into a full-service platform that helps parents make decisions with confidence stay connected and build happy and healthy families. Every year Babylist helps over 9M people make purchases through its registry app ecommerce shop and comprehensive product guides. The Babylist ecosystem now includes Babylist Health which provides access to products and services including insurance-covered breast pumps Expectful a new voice in health and wellness for pre-pregnancy through postpartum care and The Push a branded content studio that works with the biggest companies in the baby space. With over 59M monthly pageviews and 1.2M TikTok followers Babylist is a generational brand leading the $88 billion baby product industry.

Why Work With Us

Babylist thrives as a remote-first company with HQ team members located across the U.S. and Canada. We meet in person twice a year—once as a company and once by department to strengthen the relationships that power our work. We show up consistently stay purpose-driven and achieve results —together from anywhere.

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