Senior IT Specialist

Labcorp is recruiting a Sr IT Specialist for a dynamic team in the Portland, OR area.

Get ready to redefine what's possible and discover your extraordinary potential at Labcorp. Here, you'll have the opportunity to personally advance healthcare and make a difference in peoples' lives with your bold ideas and unique point of view. With the support of exceptional people from across the globe and an energized purpose, you'll be empowered to own your career journey with mentoring, training and personalized development planning.

At Labcorp we believe in the power of science to change lives. We are a leading global life sciences company that delivers answers for crucial health questions because we know that knowledge has the potential to make life better for all. Through our unparalleled diagnostics and drug development capabilities, we provide insights and accelerate discoveries that not only empower patients and providers but help medical, biotech and pharmaceutical companies transform ideas into innovations.

Responsibilities:

• Prepare & deploy workstations, laptops, printers, and other various IT equipment within established SOPs.
• Install & configure appropriate software according to security and operational specifications.
• Perform remote & on-site troubleshooting to diagnose & resolve end-user IT technical problems (reconfigure, repair, replace).
• Develop & maintain relationships with IT teams to facilitate collaborative troubleshooting and support.
• Assist remote IT technical support teams in the local deployment & operational sup-port of various network and security equipment.
• Collaborate with lab technical staff and vendors to install & support unique specialized laboratory instruments & other systems or equipment.
• Assist in occasional after-hours remediation of expected and unexpected support is-sues and projects.
• Manage work request and incident tickets in ServiceNow in accordance with the established SOPs and SOWs.
• Develop & maintain expertise working in various IT systems management and monitoring tools that are used by the department to complete tasks.
• Serve as an IT technical point person on projects and other technical business requests.
• Assist in the creation, review and maintenance of technical-based Wiki articles, technical how-to / tips-n-tricks and SOPs.
• Performs IT hardware asset management duties; submits IT hardware order requests, receives & secures hardware deliveries, accurately maintains asset tracking database.
• Other duties as assigned by the department management.
• Some travel required to support sites across the LabCorp West Division or as required to meet business obligations.

Requirements:

• Bachelor's degree in Computer Science or related discipline preferred, with 8+ years' of relevant experience
• Experience in preparing & deploying workstations, laptops, printers and other various IT equipment within established SOPs.
• Experience with installing & configuring appropriate software according to security and operational specifications.
• Experience with remote IT technical support teams and experience with vendors for installs/support.
• Strong preference for A+ certification, Security +, MCSE/MCP
• Experience with incident management in ServiceNow according to established SOP's and SOW's.
• Experience with writing knowledge based and how-to articles.

Pay Range: $54,912 to $104,504

Benefits: All job offers will be based on a candidate's skills and prior relevant experience, applicable degrees/certifications, as well as internal equity and market data. Regular, full-time or part-time employees working 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(K), ESPP, Paid time off (PTO) or Flexible time off (FTO), Company bonus where applicable. For more detailed information, pleaseclick here

Labcorp is proud to be an Equal Opportunity Employer:

As an EOE/AA employer, Labcorp strives for diversity and inclusion in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications of the individual and do not discriminate based upon race, religion, color, national origin, gender (including pregnancy or other medical conditions/needs), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. We encourage all to apply.

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