Senior IT Specialist

Introduction
We build phenomenal products that our customers rely on so it’s important they are running at their best. As a Systems Management Specialist you will work with the latest software to keep moving business forward. Whether it’s our Engineering teams that need a test environment or our software running in production we are seeking skilled systems management professionals ready for the challenge.

Your Role and Responsibilities
The Technical Support Professional is responsible for providing remote/onsite technical support and services for IBM z/OS and related Software.

In this role you will apply Problem Determination/Problem Source Identification (PD/PSI) techniques in diagnosing and resolving complex technical problems for our clients/services teams. You will be collaborating with other worldwide support/development teams and organizations to ensure timely accurate and seamless solution. Candidate must be able to work as a team and build up relationship across various teams worldwide. Candidate will also assist on pre-sales related activities such as requirement gathering preparation of SOW and creation of new offerings. The candidate will be required to implement and maintain the solution built.

Requirement:
• Bachelor’s Degree
• At least 10 years’ experience in z/OS and related Software

Required Technical Skills:

1) Experience in troubleshooting z/OS and related software
2) Experience in providing routine z/OS system maintenance related tasks
3) Experience to solution and implement z/OS related infrastructure:
– SMP/E
– RACF
– DFSMS
– z/OS version upgrade
– z/OS and storage related migration to new hardware

Additional/Optional Technical Skills:
1) Parallel Sysplex
2) MQ on z/OS
3) DB2 on z/OS
4) CICS
5) Omegamon
6) Storage related skills – DS8k IBM VE etc

Required Technical and Professional Expertise
Please refer to JD above.

Preferred Technical and Professional Expertise
Please refer to JD above.