Senior IT Systems Administrator

Job Title:

Senior IT System Administrator

Who We Are:

Headquartered in New York City, Take-Two Interactive Software, Inc. is a leading developer, publisher, and marketer of interactive entertainment for consumers around the globe. The Company develops and publishes products principally through Rockstar Games, 2K, Private Division, and Zynga. Our products are currently designed for console gaming systems, PC, and Mobile, including smartphones and tablets, and are delivered through physical retail, digital download, online platforms, and cloud streaming services. The Company’s common stock is publicly traded on NASDAQ under the symbol TTWO.

While our offices (physical and virtual) are casual and inviting, we are deeply committed to our core tenets of creativity, innovation and efficiency, and individual and team development opportunities. Our industry and business are continually evolving and fast-paced, providing numerous opportunities to learn and hone your

skills. We work hard, but we also like to have fun, and believe that we provide a great place to come to work each day to pursue your passions.

Location: Madrid, Spain

The Challenge

As a Senior Systems Administrator, you will be working with outstanding engineering and production operations teams to maintain a stable environment. You'll primarily be charged with the deployment and administration of endpoint systems and tools to support studio operations. You'll work closely with our internal game studios and publishing staff in supporting new services and tackle issues as they arise. This is an opportunity to enhance your career in a critical role supporting what is one of the largest and most successful game publishers.

What You’ll Take On

• Serve as primary IT support, coordinating with existing IT staff to diagnose and resolve hardware/software issues on PC workstations, Macs, and Dell servers
• Build relationships with leaders from our on-site studios and the wider Global Support Team
• Serve as an escalation point to our existing IT staff to diagnose and resolve hardware/software issues on PC/macOS workstations as well as infrastructure hardware on an as-needed basis
• Day-to-day administration of Tools, Applications and Windows server environment such as AD, DNS, DHCP, etc
• Troubleshoot and resolve network connectivity issues, including VPN In-depth experience with imaging and deployment tools (SCCM) to ensure workstations and applications are deployed and updated in a standardized manner
• Develop and maintain procedural and user resolution documentation Provide timely and innovative solutions to unique problems
• Ability to work calmly in high-stress situations and lead multiple ongoing projects

What You Bring

• You are eager to grow and develop skills that will help make 2K the best gaming company in the world.
• 3-5 years’ work experience in desktop support and/or IT department supporting end-users
• Bachelor’s Degree in Computer Science or related field, MCSE certification or equivalent experience
• Possess a thorough understanding of the Windows and macOS operating systems, Active Directory & Office 365 in an enterprise environment
• Knowledge of server and PC workstation hardware, software and security essentials
• Understanding of video conferencing equipment and usage
• Excellent organization, problem-solving, and communications skills written and verbal
• Ability to quickly adapt to new and changing technologies
•  

Technical Qualifications

• Experience with complex, multi-functional project work, tracking and maintaining progress with systems such as JIRA, ServiceNow, etc.
• Familiarity with current game development consoles, development processes and terminology is a plus
• Dedicated, collaborative professional with experience in a L2 support and L3 issue escalations

What We Offer You

• Great Company Culture: We pride ourselves as being one of the most creative and innovative places to work. Creativity, innovation, efficiency, diversity and philanthropy are among the core tenets of our organization and are integral drivers of our continued success.
• Growth: As a global entertainment company, we pride ourselves on creating environments where employees are encouraged to be themselves, inquisitive, collaborative and to grow within and around the company.
• Work Hard, Enjoy Life:. Our employees’ bond, blow-off steam, and flex some creative muscles – through corporate boot camp classes, company parties, our Office gaming spaces, game
• Benefits: Benefits include, but are not limited to; Discretionary bonus, Company-funded medal insurance, Life & Disability Insurance Employee Assistance Program, Flexible Benefits, 25 days holiday + company holidays.
• Perks: Charitable giving program, Fitness Reimbursement, access to Employee discount program, plus free games and events!

Take-Two Interactive Software, Inc. (“T2”) is proud to be an equal opportunity employer, which means we are committed to creating and celebrating diverse thoughts, cultures, and backgrounds throughout our organization. Employment at T2 is based on substantive ability, objective qualifications, and work ethic – not an individual’s race, creed, color, religion, sex or gender, gender identity or expression, sexual orientation, national origin or ancestry, alienage or citizenship status, physical or mental disability, pregnancy, age, genetic information, veteran status, marital status, status as a victim of domestic violence or sex offenses, reproductive health decision, or any other characteristics protected by applicable law.  

Please be aware that Take-Two does not conduct job interviews or make job offers over third-party messaging apps such as Telegram, WhatsApp or others. Take-Two also does not engage in any financial exchanges during the recruitment or onboarding process, and the Company will never ask a candidate for their personal or financial information over an app or other unofficial chat channel. Any attempt to do so may be the result of a scam or phishing exercise. Take-Two’s in-house recruitment team will only contact individuals through their official Company email addresses (i.e., via a take2games.com email domain). If you need to report an issue or otherwise have questions, please contact [email protected].