Senior IT Systems Administrator

If you want to work with a purpose-driven organization that has a family culture, keep reading! Famous is a place for positive, growth-oriented, high-performers, not someone who’s just interested in another “job” where time is traded for pay.

If this resonates with you, click “Apply” and find out why Famous has been named a Top Workplace every year for over a decade! 

The IT Systems Administrator will help support, maintain and evolve the technology infrastructure at Famous. They will support Associates on the help desk and be involved in a wide variety of IT systems projects. This role will be an in-office opportunity.

Primary Job Responsibilities 

• Maintenance, configuration, and reliable operation of computer systems, servers, storage arrays, backups, and VMware virtualization technologies

• Install and upgrade computer components and software, manage virtual servers and respond to the technical needs of the business

• Troubleshoot hardware and software errors by running diagnostics, documenting problems and resolutions, prioritizing problems, and assessing impact of issues

• Responsible for Microsoft Active Directory, Group Policy, and Intune

• Provide documentation and technical specifications to IT staff for planning and implementing new or upgrades of IT infrastructure

• Perform or delegate regular backup operations and implement appropriate processes for data protection, disaster recovery, and failover procedures

• Lead desktop and helpdesk support efforts, making sure all desktop applications, workstations, and related equipment problems are resolved in a timely manner with limited disruptions

• Responsible for capacity, storage planning, and systems performance

• Work with IT Leadership to develop financial plans and budgets based on alignment with technological innovation and industry-standard advancement
   

Required Experience and Skills

• Associate or BS in Computer Science, Information Technology, System Administration, or a closely related field, or equivalent experience required

• System administration and IT certifications in Linux, Microsoft, or other related fields

• Strong knowledge of systems and hardware, networking software and protocols 

• Experience with Microsoft 365, Azure, AWS, and Kubernetes 

• Experience with VMware, hypervisor servers, storage arrays, wireless access points, and standard data center networking equipment

• Proficient in Microsoft Active Directory, Group Policy, Intune, DNS, and related applications

• A proven track record of developing and implementing IT strategy and plans

• Strong knowledge of implementing and effectively developing helpdesk and IT operations best practices, including expert knowledge of security, storage, data protection, and disaster recovery protocols

• Excellent written, oral, and interpersonal communications skills

• 4-6 years of network administration, system administration, and virtualization experience