Senior Knowledge Management & Learning Specialist

Do you have experience driving a strong knowledge management strategy in a regulated environment?
Do you have a passion for strengthening organizational learning and collaboration?
Would you like to be part of a dynamic and exciting team delivering high level performance that has a direct impact on the lives of cancer and rare disease patients worldwide?
Then, join SOPHiA GENETICS as our new Knowledge Management & Learning Senior Specialist.
This role is hybrid (3 Days PW) in either our Boston, MA or Rolle, CH office.
Our Mission
We believe there is a smarter, more data-driven way to make decisions in healthcare and our cloud-native AI powered SOPHiA DDM Platform makes that vision a reality on a daily basis. You will have direct input to our mission to democratize data-driven medicine for the ultimatebenefit of cancer and rare disease patients across the globe.
Your Mission
Reporting to the VP, Talent Management, the Knowledge Management & Learning Senior Specialist, the ideal candidate will organize and maintain participation in our corporate objectives, driving three core disciplines:
Knowledge management/training compliance

• Work closely with Quality and Regulatory teams to establish and maintain a relevant training qualification matrix, while ensuring all departments meet or exceed training/regulatory requirements.
• Find simple ways to disseminate the knowledge across departments through various channels relying on people and technology to ensure the organization can leverage from insights that impact them.

Learning Management System administration (Litmos)

• Ensure appropriate connection and optimization of varying platform integrations, the active directory, and the LMS to ensure learner profiles, assignments, and activities are fully aligned to workforce needs.
• Develop automation strategies for auto-enrollments, system reminders, delinquency reports.

E-Learning and Multimedia Authoring.

• Leverage industry-standard instructional design strategies (ADDIE, AGILE) to ensure learning content aligns with apt learning science and industry best practice.
• In partnership with key stakeholders from the business, design, develop, implement, and evaluate learning solutions in a variety of formats (E-learning, videos, podcasts, etc. Face to face learning).

Requirements
We know backgrounds can be varied, but to be set for success you will bring:

• Direct experience driving Knowledge Management strategy and process within a regulated environment (Healthcare, Manufacturing, Automotive, etc) is critical, specifically having supported compliance training. Further experience with ISO/Regulatory requirements and external audit is beneficial.
• Additional experience serving as a learning/instructional designer, training specialist, and/or LMS administrator
• Maintaining and optimizing one or more learning management systems. Having been a SAP Litmos LMS admin is a plus
• Building engaging multimedia learning solutions with a proven sense of how to combine graphics, video, sound, and text to create a seamless, attractive user experience.

Benefits
You will be joining an organisation with the patient at the heart of every decision and action, driven by purpose as we drive exponential growth to our new business unit.
Business recognition and accolades include:

• World's most innovative companies (Top 10)
• World's smartest companies (Top 50)
• 100 Best Places to Work in Boston
• Top 10 European Tech Startup
• Top 10 European biotechs startup to watch
• Top 25 East-Coast Biotech to watch

Partnering closely with the business, this is an office-hybrid (3 days PW) role based from either our Boston, MA or Rolle, CH offices.

• A flexible, friendly and international working environment with a collaborative atmosphere
• An exciting company mission that brings together science and technology to directly impact the lives of patients with life threatening illness.
• A fast-growing company with plenty of opportunity for personal growth and development
• A hard technical challenge to solve with exciting modern technology - cloud computing, Big Data, DevOps, machine learning

The Process
Apply now with your CV and any supporting information.
We will invite suitable candidates to an interview and screening process to speak with members of our Talent Management and Regulatory Team, alongside key colleagues and stakeholders from across the business.
Starting Date: ASAP
Contract: Full-Time, Permanent