Senior Lead, Program Director: Brand & Reputation

· Remote

Location

Remote

Type

Full Time

Job Description

ZSJobs
Senior Lead Program Director: Brand & Reputation

Senior Lead Program Director: Brand & Reputation

Reposted 7 Hours Ago
Be an Early Applicant
7 Locations
Hybrid
145K-154K Annually
Senior level
Artificial Intelligence • Healthtech • Professional Services • Analytics • Consulting
Where passion changes lives
The Role
Lead go-to-market strategy and execution for the ZS Impact Institute translating research into integrated B2B marketing campaigns executive-facing messaging and measurable KPIs. Manage editorial calendars coordinate cross-functional activation of reports events and programs track performance and optimize audience targeting while engaging senior stakeholders and subject-matter experts.
Summary Generated by Built In
ZS is a place where passion changes lives. As a management consulting and technology firm focused on improving life and how we live it we transform ideas into impact by bringing together data science technology and human ingenuity to deliver better outcomes for all. Here you'll work side-by-side with a powerful collective of thinkers and experts shaping life-changing solutions for patients caregivers and consumers worldwide. ZSers drive impact by bringing a client-first mentality to each and every engagement. We partner collaboratively with our clients to develop custom solutions and technology products that create value and deliver company results across critical areas of their business. Bring your curiosity for learning bold ideas courage and passion to drive life-changing impact to ZS.
ZS's corporate support teams operate the firm's core internal enterprise functions. O ur global teams include team-oriented pragmatic and results-driven people who thrive in a challenging work environment. Our people come from diverse backgrounds but share a passion for quality customer service and dedication whether our customer is a client or another ZS employee. The Marketing & Communications t eam helps build the ZS brand champion thought leadership support business development and engage our past present and future workforce.
The ZS Impact Institute is ZS's forward-looking research arm dedicated to clarifying what is changing why it matters and what leaders must do next. Through rigorously developed evidence-based insights it empowers executives to move beyond analysis to decisive high-impact action.
As a Program Director Senior Lead you will help grow the ZS Impact Institute by turning its research and thought leadership into campaigns content and programs that build reputation and engagement with senior executive audiences. You will sit at the crossroads of strategy execution and analytics working closely with Institute leadership industry experts and marketing teams to deliver coordinated measurable results. You will play a key role in running the Institute program partnering with ZS leadership and the Institute content senior lead to identify priority topics shape the research and content agenda and turn it into a clear actionable marketing plan. You will become the go to expert on the audience and the issues that matter to them building a deep understanding of healthcare executive priorities shaping the Institute's narratives and making sure marketing strengthens ZS's voice and trust in the market.
You will act as the audience and issues expert developing a deep understanding of healthcare executive priorities shaping Institute-led narratives and ensuring marketing elevates ZS's voice authority and trust in the market. You will lead strategy and campaign execution taking ownership of both the quality of the messaging and how well it connects with target audiences. This is a high-visibility role which requires strong interpersonal and team skills as well as a balance of strategic leadership and tactical execution. You will exhibit strong external presence with senior stakeholders and an ability to influence across the organization. You will ensure that ZS's Impact Institute insights and assets resonate with target audiences (C-suite clients and prospects) to strengthen relationships increase ZS's credibility and reinforce brand equity and trust.
What You'll Do
Institute go-to-market planning
  • Develop a deep understanding of ZS Impact Institute priorities research agenda and competitive landscape
  • Partner with Institute leaders and SMEs to define priority topics shape the Institute content roadmap and align on strategic focus areas
  • Build and manage an integrated editorial calendar ensuring alignment across research thought leadership campaigns and executive engagement moments
  • Own program planning and orchestration for the Institute translating priorities into a coordinated multi-quarter marketing plan

Campaign & Content Activation
  • Execute integrated Institute-led marketing campaigns aligned to flagship research themes and narratives
  • Partner with Senior Content Lead and SMEs to translate complex research and data-driven insights into clear compelling stories tailored to senior audiences
  • Coordinate across marcomms functions to operationalize flagship reports related webinars and podcasts and executive engagement assets
  • Develop and deploy executive-facing messaging and engagement playbooks
  • Deliver high-quality campaign and asset execution with strong attention to detail
  • Manage multiple workstreams with clear timelines and accountability
  • Support activation of Institute content through executive programs events and relationship-building channels

Performance Tracking & Insights
  • Monitor campaign and program performance against defined KPIs (awareness engagement influence)
  • Use insights to optimize targeting messaging and channel mix to strengthen audience connection and credibility
  • Support reporting on marketing impact including reach engagement quality and contribution to brand and reputation goals
  • Maintain structured documentation of campaigns assets and outcomes

What You'll Bring
  • B.A./B.S. degree required advanced degree welcome
  • 10+ years of marketing experience in B2B marketing consulting or related field
  • Comfort working cross-functionally in a matrixed environment influencing without direct authority
  • Excellent relationship-building and communication skills able to engage senior stakeholders internally and externally
  • Ability to translate business objectives into structured marketing plans
  • Strong analytical thinking and ability to solve ambiguous cross-functional problems
  • Proven experience delivering end-to-end marketing programs or campaigns
  • Strong project management and ability to manage multiple workstreams simultaneously
  • Ability to develop clear concise executive-ready messaging and materials
  • Skilled in translating technical/complex topics into compelling narratives
  • Fluency in English
  • Client-first mentality
  • Intense work ethic
  • Collaborative spirit and problem-solving approach

How you'll grow:
  • Cross-functional skills development & custom learning pathways
  • Milestone training programs aligned to career progression opportunities
  • Internal mobility paths that empower growth via s-curves individual contribution and role expansions

Perks & Benefits:
At ZS your growth matters. We offer a comprehensive total rewards package that supports your health and well-being financial future time away and professional development. With robust skills-building programs multiple career progression paths internal mobility and a deeply collaborative culture you'll have the opportunity to do meaningful work expand your capabilities and thrive as part of a global community. For details on total rewards in United States visit ZS US office locations | Where we work | ZS .
Hybrid working model:
We are committed to giving our employees a flexible and connected way of working. A flexible and connected ZS allows us to combine work from home and on-site presence at clients/ZS offices for the majority of our week. The magic of ZS culture and innovation thrives in both planned and spontaneous face-to-face connections.
Travel:
Travel is a requirement at ZS for client facing ZSers; business needs of your project and client are the priority. While some projects may be local all client-facing ZSers should be prepared to travel as needed. Travel provides opportunities to strengthen client relationships gain diverse experiences and enhance professional growth by working in different environments and cultures.
Considering applying?
At ZS we honor the visible and invisible elements of our identities personal experiences and belief systems-the ones that comprise us as individuals shape who we are and make us unique. We believe your personal interests identities and desire to learn are integral to your success here. We are committed to building a team that reflects a broad variety of backgrounds perspectives and experiences. Learn more about our inclusion and belonging efforts and the networks ZS supports to assist our ZSers in cultivating community spaces and obtaining the resources they need to thrive.
If you're eager to grow contribute and bring your unique self to our work we encourage you to apply.
ZS is an equal opportunity employer and is committed to providing equal employment and advancement opportunities without regard to any class protected by applicable law.
To complete your application:
Candidates must possess or be able to obtain work authorization for their intended country of employment. An on-line application including a full set of transcripts (official or unofficial) is required to be considered.
NO AGENCY CALLS PLEASE.
Find Out More At:
www.zs.com
Salary: $145000.00 - $154250.00

Skills Required

  • B.A./B.S. degree
  • 10+ years of marketing experience in B2B marketing consulting or related field
  • Comfort working cross-functionally in a matrixed environment and influencing without direct authority
  • Excellent relationship-building and communication skills with senior stakeholders
  • Ability to translate business objectives into structured marketing plans
  • Strong analytical thinking and ability to solve ambiguous cross-functional problems
  • Proven experience delivering end-to-end marketing programs or campaigns
  • Strong project management and ability to manage multiple workstreams simultaneously
  • Ability to develop clear concise executive-ready messaging and materials
  • Skilled in translating technical/complex topics into compelling narratives
  • Fluency in English
  • Client-first mentality and collaborative problem-solving approach
  • Intense work ethic
  • Advanced degree (welcome)
  • Candidates must possess or be able to obtain work authorization for their intended country of employment

What the Team is Saying

Ash Easwar
Suzanne Boyan
Kristina Sambucci
Callum Brazier
Michelle Lu
Mike Vula
Mina Labib
Judith Kulich
Anna Simon
Rachana Late
Bazgha Qutab
Ayush Kataria
Carolina Blanco
Kumar Ritwik
Emily Reynolds
Mahmood Majeed
Mahmood Majeed
Bazgha Qutab
Mahmood Majeed

ZS Compensation & Benefits Highlights

  • Healthcare StrengthComprehensive medical dental and vision coverage is paired with mental-health support via Workplace Options with caregiving supports through partners like Bright Horizons and Milk Stork. The health plan is presented as a standout perk in the package.
  • Parental & Family SupportFamily-forming support spans fertility adoption and surrogacy assistance alongside paid Family Leave of 10 weeks plus an additional 6 weeks paid maternity leave for birth mothers (up to 16 weeks). Services like Milk Stork and back-up care strengthen support for caregiving and travel needs.
  • Inclusive Benefits CoveragePublished LGBTQIA+-inclusive benefits include transgender-inclusive care and HIV services plus domestic-partner eligibility. Inclusive policies are explicitly documented across U.S. benefits materials.

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The Company
HQ: Evanston IL
15000 Employees
Year Founded: 1983

What We Do

ZS is a management consulting and technology firm that partners with companies to improve life and how we live it. We transform ideas into impact by bringing together data science technology and human ingenuity to deliver better outcomes for all. Founded in 1983 ZS has more than 15000+ employees in over 40 offices worldwide.

Why Work With Us

ZS is home to passionate people who embrace innovative thinking collaboration and a client-first mindset. Welcome to a company where new ideas are celebrated curiosity is welcomed learning opportunities are abundant and colleagues become lifelong connections.

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Employees engage in a combination of remote and on-site work.

The Flexible & Connected model is our ZS standard. ZSers decide where it makes the most sense for them to work each day given client or teamwork.

Typical time on-site: 3 days a week
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Date Posted

07/02/2026

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