Senior Lead Program Manager, Hardware

Alert Innovation is a fast-growing company on a mission to reinvent retailing through robotics. We've partnered with the world's largest retailer to develop our Alphabot® technology, which will enable a new form of retail store. We are a diverse, driven, and creative team of professionals and servant leaders working daily to design systems that are changing the world of customer fulfillment.

We're hiring an experienced Senior Lead Program Manager for Hardware to organize and coordinate the development and release of our hardware programs. You'll provide oversight to the progress of our programs, and provide strategic guidance to teams and project managers in ways that promote Alert's culture.

The ideal candidate will be an excellent leader and has experience managing staff of different disciplines to produce results in a timely manner. They apply efficient strategies and tactics to ensure efficiency and effectiveness. This important resource acts as a coordinator between multiple projects, teams, and organizations to ensure they are benefiting each other and are aligned with overall business goals. Successful criteria ensure that all programs deliver the desirable outcome to our organization.

You should have demonstrated capabilities of managing multiple workstreams to enable a team to focus on the right work, right now. You'll use your experience in using disciplined change management, project portfolio management, and risk management strategies in everyday practice.

We're also seeking experience in using a team-centric project management system, which is governed by a phase gate development framework. You enjoy bringing forward new ideas and concepts without being prompted and have the initiative and skills to adequately implement changes they see necessary. You have the capability for coaching all levels of the organization, including in the adoption of the new methods and processes, and exhibit infectious leadership that inspires and creates excitement when working through challenges.

What Will You Do?

• Manage the development and implementation process of our hardware products involving departmental or cross-functional teams, focused on the delivery of new or existing products
• Lead and evaluate other program managers, scrum masters, and other staff
• Develop and control deadlines, budgets, and activities
• Assume responsibility for the program's people and vendors
• Assess program performance and aim to maximize ROI
• Resolve projects' higher scope issues
• Meet with stakeholders to make communication easy and transparent regarding project issues and decisions on services
• Produce accurate and timely reporting of program status throughout its life cycle

What Are We Looking For?

• Proven experience as a Lead Program Manager or above s in a matrix organization with hands-on experience in complex hardware development, including resource planning and budgeting
• Broad experience with hardware reliability, hardware quality, and supply chain operations
• Identify opportunities to create and improve processes, tools and systems in use to ship hardware, partnering with cross-functional teams to plan and implement improvements
• The ability to influence a highly technical team to meet complex engineering and program objectives
• Experience managing the development process from concept to high volume production
• Excellent communication and interpersonal skills; able to build effective team relationships and efficiently mediate teams to achieve consensus.
• Excellent knowledge of change management principles.
• B.S. degree in mechanical or electrical engineering or equivalent experience

Our Values

All members of Alert Innovation practice the following values as part of their daily responsibilities and model these values as she/he leads or supports their teams.

• The Golden Rule: Extraordinarily powerful in its simplicity and depth: "Treat others as you would want to be treated."
• The Power of Person: The contribution of every single person in a company is important, and the performance of the entire company can only be maximized when every person strives to achieve his/her full potential and to contribute to the best of his/her ability.
• The Power of Team: The Power of Person becomes amplified exponentially when a group of people working effectively as a team creates "performance synergy", whereby the capacity to perform as a team is much greater than the sum of the individual members' capacities.
• The Power of Truth: We strive to see the world as it is, not as we want or imagine it to be, because only then can we make it better. This core value manifests itself through questioning, probing, testing, measuring, validating, verifying, proving, listening with an open mind, and making fact-based decisions. It also fosters transparency and honesty with others, as well as self-examination and self-honesty.

What Do We Offer?

Alert Innovation offers a highly competitive salary for the Boston-area market in which we are based. Every employee is granted stock options that vest over four years. Full-time employees receive a generous benefits package starting on their first date of employment:

• No fixed limits on the number of workdays that you can take off for personal reasons, including vacations. You take what you need keeping in mind the demands of your team's workload.
• Medical, Dental, Vision, Life Insurance, and 401K + company match.
• Tuition & work-related training reimbursement programs.
• Employee Assistance Program to assist with emotional health, parenting, eldercare, nutrition, legal, and financial consultation needs.

The above list is only a summary of some of our benefits. To learn more, please visit: https://www.alertinnovation.com/careers.

Alert Innovation offers a safe work environment for its employees and partners. All employees, contractors, interns, and visitors are required to be fully vaccinated. Additional COVID precautions, such as wearing face masks, hand washing, and hand sanitizing are common practices in all Alert Innovation facilities. We are a flexible work environment and offer on-site and hybrid work schedules based on team requirements.

Alert Innovation is proud to be an Equal Employment Opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.