Senior Learning & Development Manager

Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest. Affirm proudly includes Returnly.
Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest. Affirm proudly includes Returnly.
We're looking for a passionate innovator to help scale our Learning & Development team. In this highly dynamic and visible role you'll be equal parts program manager, learning experience designer, facilitator, and coach. Collaboration is your middle name; however, you're still able to roll up your sleeves and be an independent self-starter when needed. It's on us ! You recognize the need to evolve learning experiences for Affimers in a remote first hybrid work environment, and are eager to create a "beyond best practice" next practice approach to L&D. No fine print here. If you're as excited as we are, please READ ON!
What You'll Do

• Lead and grow our Learning & Development efforts focused on curriculum and program development for leaders, managers, and individual contributors at Affirm-to ensure we're providing "the right learning at the right time for the right employee" regardless of where employees are in their careers, or in the organization, or in the world!
• You will be a driving force, while partnering with the current Senior Manager of Learning & Development (who is focused on new hire experience and learning technology), and our Director of Learning & Community, in crafting Affirm's ongoing learning strategy.
• Build and quickly scale a leadership development program in our remote first work environment, recognizing people come first . Your initial needs analysis will help guide program scope and design. You will be the lead curriculum designer and facilitator for leadership development.
• Help evolve our manager development programming to continue to meet the needs of our people managers, and of the business.
• Formalize a structured approach to content creation and curation for individual contributors at Affirm.
• Partner cross-functionally across the People Team, and ultimately the entire organization to drive future programming and learning opportunities. This includes collaborating with subject matter experts across Affirm in crafting new content and curriculum.
• Write communications, plans, and draft other internal content related to employee learning.
• Define, measure, and communicate out the team's success metrics.

What We Look For

• You've managed and scaled Learning & Development teams that support a growing global workforce for 2000+ employees. And you've leveraged learning technologies (including but not limited to a Learning Management System and/or Learning Experience Platform) to help it all scale.
• 8+ years of experience highlighting a combination of learning program management, instructional design, and facilitation.
• You have designed, built, facilitated, and scaled a Leadership Development program-this is paramount.
• Ideally, you have a coaching certification from ICF, or another relevant organization.
• A track record of learning program development that delivers business impact and positive ROI for the organization.
• Strong relationship-building skills to work collaboratively with partners across the organization.
• Excellent communication skills, with an appetite for distilling sophisticated information to what matters most. Simpler is better .
• A "how can we make this better?" mentality. You recognize that "perfect" is not an end state, and continually drive for program improvement.
• With Affirm's continued growth in Europe, an overlap in working hours with Central European Time will be essential. We are seeking candidates based in the Eastern Time time zone.

Location - Remote U.S.
Grade: USA30
Please note that visa sponsorship is not available for this position.
#LI-Remote
Affirm is proud to be a remote-first company ! The majority of our roles are remote and can be located anywhere in the U.S. and Canada (with the exception of the U.S. Territories, Quebec, Yukon, Nunavut, and the Northwest Territories) unless the job indicates a different global location. We are currently building operations in Spain, Poland, and Australia. Employees in remote roles have the option of working remotely or from an Affirm office in their country of hire, and may occasionally travel to an Affirm office or elsewhere for required meetings or team-building events. Our offices in Chicago, New York, Pittsburgh, Salt Lake City, San Francisco and Toronto will remain operational and accessible for anyone to use on a voluntary basis, subject to local COVID-19 guidelines.
All full-time jobs at Affirm (excluding interns and apprentices) are tied to a transparent grade-based pay range taking location into account.
[Colorado Candidates] In accordance with Colorado's Equal Pay for Equal Work Act , the grade for this position in Colorado is listed above. You can find the Colorado base pay range and benefits here .
If you got this far, we hope you're feeling excited about this role. Even if you don't feel you meet every single requirement, we still encourage you to apply. We're eager to meet people who believe in Affirm's mission and can contribute to our team in a variety of ways-not just candidates who check all the boxes.
Inclusivity:
At Affirm, People Come First is one of our core values, and that's why diversity and inclusion are vital to our priorities as an equal opportunity employer. You can read about our D&I program here and our progress thus far in our 2021 DEI Report .
We also believe It's On Us to provide an inclusive interview experience for all, including people with disabilities. We are happy to provide reasonable accommodations to candidates in need of individualized support during the hiring process.
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