Senior Learning Experience Designer

Build your best future with the Johnson Controls team

As a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet. Join a winning team that enables you to build your best future! Our teams are uniquely positioned to support a multitude of industries across the globe. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with an experience, focused on supporting their physical, financial, and emotional wellbeing. Become a member of the Johnson Controls family and thrive in an empowering company culture where your voice and ideas will be heard - your next great opportunity is just a few clicks away!

What we offer:

• Competitive salary
• Paid vacation/holidays/sick time
• Comprehensive benefits package including 401K, medical, dental, and vision care
• On the job/cross training opportunities
• Encouraging and collaborative team environment
• Dedication to safety through our Zero Harm policy

Are you looking for an exciting opportunity to apply your learning and instructional design expertise to projects that support Manufacturing Operations? Do you want to turn all of those great ideas you have into tangible results that make a difference? Do you seek to gain significant international experience, supporting projects across an organization? Are you adept at instructional design, project management, and change management? If that's the case, Johnson Controls Inc (JCI) has an amazing opportunity for you!

Your challenge, if you wish to accept it, will be to develop innovative learning strategy and solutions that support our 17,000+ global manufacturing team members. This work will span a variety of audiences, geographical locations and levels of leadership. We are looking for a learning leader who can drive training to business outcomes and strategy. This isn't technical or functional training; we need your business process and strategic thinking in order to enable effective operations, both in and above plants. A strong candidate will have excellent partner management skills, experience in dynamic environments and a portfolio of highly effective learning solutions.

What you would do:

• Partner with manufacturing stakeholders to support employees in and above the plant to create learning on behaviors and processes that drive the operational excellence of our manufacturing operations.
• Impact people from around the world as a part of a global team creating stimulating ways to help our business operations organization build new skills, improve their ways of working and strengthen their performance.
• Investigate new opportunities and develop effective training that is impactful and inventive.
• Align your ingenuity and innovative ideas with the global strategic plan of the business.
• Learn on a day to day basis about how Johnson Controls products and technology support our customers' business objectives and are propelling the industry forward.

How you would do it:

• Design intuitive and creative learning or performance support tools to support business and critical processes both in and above the branch.
• Own the end to end learning strategy to include needs analysis, iterative design and development cycles, deployment, measurement, and maintenance of your solutions.
• Use your expertise in Organizational Change Management to influence multiple personas and drive attitude change.
• Collaborate with change and communication team members to ensure your learning solutions positively drive required upskilling and behavior change.
• Apply what you know about adult learning and share what you learn along the way with the wider Learning & Development team.
• Use strong project management skills in developing outcomes that positively impact the business.
• Work very closely with team members who will develop your designs. Need your ability to flex on time, as we have work across time zones.
• Act as an internal consultant to combine multiple perspectives into well-rounded solutions that enhance the impact to the business.
• Create and support a strong team environment.
• Participate in organizational development exercises including group facilitation, team building, and systems analysis.
• Maintain current knowledge of trends and issues in learning design, training, and sales enablement.
• Understand technology to effectively design your learning and performance support tools.

What we look for:

• Technical- JCI's portfolio of products is complex, so we need someone who is quick to grasp how building environments are created and business lines organized. Don't worry, we'll help you with that!
• Educated - Holds a Bachelor's Degree in Instructional Design, Educational Technology, Education, or related field. A Master's degree in related field is preferred.
• Creative - Can look at a project and find alternatives.
• Flexible - Can change course if needed.
• Innovative - Isn't limited by what's out there today and is constantly looking for what is next.
• Detailed - Realizes the importance of details in leading to impactful outcomes.
• Collaborative - Collaborates with other learning designers, vendors, program managers, and more people in the business than we can count.
• Ambitious - Willing to assume authority, try new things, and set clear goals for career development.
• Professional - Has personal ethics, does quality work and has a positive demeanor.
• Articulate - Your writing and communication skills must be strong.
• Experience - 6+ years of designing and developing learning solutions preferred.

This position can be located in Milwaukee, WI or be remote in the United States, and has global responsibilities. If you've read this entire job ad and are excited, we want you to go through the application process ASAP. Feel free to include the reasons why you'd be a great fit for this position, and what you think you would add to our dedicated team.

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Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit here.