Senior Learning Experience Manager

Become a Part of the NIKE, Inc. Team

NIKE, Inc. does more than outfit the world's best athletes. It is a place to explore potential, obliterate boundaries and push out the edges of what can be. The company looks for people who can grow, think, dream and create. Its culture thrives by embracing diversity and rewarding imagination. The brand seeks achievers, leaders and visionaries. At NIKE, Inc. it's about each person bringing skills and passion to a challenging and constantly evolving game.

From our flagship website and five-star mobile apps to social media, digital marketing and the retail store experience, our teams at NIKE Digital are reimagining how design and technology meet to serve consumers more directly and personally. We invest in cutting-edge technologies and work with the most creative people in the world. Our teams are innovative, diverse, multidisciplinary and collaborative, taking technology into the future and bringing the world with it.

NIKE, Inc., Beaverton, OR. Develop scalable and sustainable learning experiences that assist retail store and contact center employees continuously and grow the culture, service, operational, and product knowledge necessary for success. Utilize multimedia to craft accessible and engaging training solutions. Determine training needs across audiences and brief the digital product team on learning platform requirements. Drive the implementation of features and enhancements, such as learning journeys and gamification, that support global training programs and drive engagement. Partner with the content team to support and innovate content design, development and maintenance. Use deep knowledge and expertise of learning programs and their expected learning outcomes to develop the strategy for digital learning and career development. Partner with product and insights teams to measure the effectiveness of retail training experiences, tools, and content, and develop strategies for improving business and employee outcomes. Partner and guide quantitative and qualitative analysis to measure the effectiveness of digital learning experiences and recommend solutions for continuous improvement. Support the scale of digital learning tools and experiences to all global audiences. Up to 25% international travel is required.

Applicant must have a Bachelor's degree in Management, Business Administration, or Commerce and 5 years of progressive post-baccalaureate experience in the job offered or a related occupation OR No Degree and 7 years of experience in the job offered or a related occupation. Experience must include:

• Human-centered design;
• Instructional design;
• User experience design;
• Digital learning expertise;
• Training Needs Analysis;
• Digital authoring;
• User Acceptance Testing;
• Project Management Software;
• Program Management;
• ADDIE;
• Measurement & Insights;
• iOS;
• LMS industry knowledge;
• LXP industry knowledge;
• Retail operations systems, processes and tools;
• Retail sales and service optimization

#LI-DNP

NIKE, Inc. is a growth company that looks for team members to grow with it. Nike offers a generous total rewards package, casual work environment, a diverse and inclusive culture, and an electric atmosphere for professional development. No matter the location, or the role, every Nike employee shares one galvanizing mission: To bring inspiration and innovation to every athlete* in the world.

NIKE, Inc. is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.