Senior Legal Operations & Records Manager

Alacrity Solutions
Senior Legal Operations & Records Manager
Alacrity Solutions is a leading end-to-end provider of streamlined insurance claims, repair, and recovery solutions. As one of the largest independent providers of insurance claims services in North America, we provide property, auto, heavy equipment, and casualty claims management services. Our staffing capabilities, temporary housing services, managed repair network, and subrogation services support a fully integrated solution for all your needs from first notice of loss through completion of repairs. By assembling the best service providers through strategic acquisitions and relying on the right talent, Alacrity Solutions provides consistent, professional, and scalable services throughout the entire claim handling and resolution process.
To learn more, visit www.AlacritySolutions.com.
The Senior Legal Operations & Records Manager is a vital part of Alacrity’s Legal Team supporting activity related to contract management, subpoenas, litigation & disputes, investigations (internal and regulatory), audits, management of Legal databases & systems, and other related duties.
A successful candidate will be self-motivated, quick-thinking, flexible, collaborative yet independent, and able to juggle multiple and diverse responsibilities with a strong emphasis on organization and an unwavering attention to detail. The Senior Legal Operations & Records Manager works in tandem with in-house lawyers, outside counsel, and business leaders across the Alacrity enterprise, participating in all phases of the contract lifecycle, litigation and investigations process, maintaining complete and organized indexed files, conducting document searches and research, preparing summaries and reports, and managing the implementation and continuous improvement of Legal databases and systems, including the contract management platform. This is a demanding and fast-moving position that requires someone with good judgment, who takes significant initiative, and possesses the ability to handle an array of confidential matters. Remote based position
Primary Duties include but are not limited to: (Reasonable accommodation may be made to enable qualified individuals to perform essential functions.)
 

• Collaborate with Legal, business teams, and IT to facilitate the Company’s contract management technology, including contract tracking, research and reporting, record-keeping, support integration with other Company platforms, and related activities;
• Partner with internal and outside counsel and oversee various facets of litigation, disputes and investigations, including but not limited to implementing custodian legal holds, facilitating document and electronic data collection, assisting with informal/formal discovery, performing legal and factual research, conducting custodian interviews and deposition/hearing/trial support, and may attend hearings or trial proceedings;
• Assist with the development and management of enterprise-wide e-discovery processes and policies, including management of the internal e-discovery platform, vendor management, and liaising with IT;
• Prepare drafts of legal hold notices and distribute to custodians as directed by counsel, including tracking and required follow-ups;
• Manage the Company’s end-to-end subpoena and record request processing, management, and compliance;
• Be the primary point of contact for external counsel on all aspects of a matter not specifically requiring in-house attorney attention, such as small claims matters; and
• Special projects or additional responsibilities as assigned.

Skills & Requirements:
To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

• Associate’s or Bachelor’s degree, or equivalent work experience in a field that develops the skills required for the functions and responsibilities of the position;
• At least 8 years of related experience, including at least 5 years of experience working in a corporate in-house legal department;
• Must have excellent analytical and proof-reading skills, good judgment and an ability to maintain privacy, privilege, and confidentiality;
• Must be very organized, reliable, accurate and proactive;
• Experience with streamlining legal processes and administering contract and legal matter management systems;
• Experience with implementing and managing a contract management system;
• Good judgment, high integrity, and strong communication skills;
• Comfortable operating under pressure/with sense of urgency;
• Experience reviewing, researching, and responding to subpoenas and document requests;
• Ability to foster professional, cooperative and supportive relationships with peers, superiors and clients;
• Ability to interact effectively with a wide range of constituents, including various internal clients at different levels within the organization, outside counsel, colleagues within Legal, and a diverse variety of other contacts; and
• Expertise with Word, Excel, PowerPoint, and Document Management Systems.

Supervisory Responsibilities:

• N/A

Physical & Mental Demands:
The physical demands described here are representative and must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
 

• While performing the duties of this job, the employee is regularly required to sit and talk or listen. The employee is occasionally required to stand, walk, and use hands to handle or feel.
• Ability to read, analyze, and interpret financial reports, and legal documents, respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community.

Starting Salary Range:

• $80,000 to $105,000 annually, plus bonus eligibility

Job Specifics:

• Remote
• Full-Time

Travel Required:

• Less than 5%

Why Choose Alacrity?:

• Benefits Package including: Medical, Dental, Vision, Short- and Long-Term Disability, Life Insurance, and an Employee Assistance Program
• HSA Bank with selection of High Deductible Health Plan
• 401K plan options
• Paid Vacation and Sick Time
• Paid Holidays

Equal Employment Opportunity Statement
Alacrity is an equal opportunity employer and is committed to providing employees with a work environment free of discrimination and harassment. All decisions pertaining to an employee’s employment are made without regard to race, color, religion, sex (including sexual orientation, pregnancy, childbirth), gender, gender identity or expression, age, national origin, ancestry, physical or mental disability, medical condition, reproductive health decisions, veteran’s status, genetic information, creed, marital status, disability, citizenship status, or any other characteristic protected by applicable law.
This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, and training. Alacrity Solutions makes hiring decisions based solely on qualifications, merit, and business needs at the time. For more information, please refer to our EEO policy.
How Long We Retain Personal Information:
We will keep your personal information for as long as necessary to fulfill legitimate business purposes and in accordance with applicable laws.