Senior Legal Specialist

At Customers Bank, we believe in working hard, working smart, working together to deliver memorable customer experiences and having fun. Our vision, mission, and values guide us along our path to achieve excellence. Passion, attitude, creativity, integrity, alignment, and execution are cornerstones of our behaviors. They define who we are as an organization and as individuals. Everyone is encouraged to have personal development plans. By doing so, our team members are on their way to achieve their highest potential and be successful in their personal and professional lives.

Who is Customers Bank?

Founded in 2009, Customers Bank is a super-community bank with over $22 billion in assets. We believe in dedicated personal service for the businesses, professionals, individuals, and families we work with.

We get you further, faster.

Focused on you: We provide every customer with a single point of contact. A dedicated team member who's committed to meeting your needs today and tomorrow.

On the leading edge: We're innovating with the latest tools and technology so we can react to market conditions quicker and help you get ahead.

Proven reliability: We always ground our innovation in our deep experience and strong financial foundation, so we're a partner you can trust.

What you'll do:

Legal Process:

• Receive, process, log and respond to subpoenas from government agencies and law firms, via electronic and hard copy
• Receive, process, log and respond to levies, writs and garnishments from government agencies and law firms, via electronic and hard copy
• Receive, process, log and respond to Bankruptcies, Foreclosures and Sherrif Sales from government agencies and law firms, via electronic and hard copy
• Receive, process, log and respond to Information Subpoenas with Restraining Notices from government agencies and law firms, via electronic and hard copy

Board of Directors and Compliance Committee Meeting Preparation:

• Create meeting agendas
• Compile, upload and disseminate meeting materials
• Finalize meeting minutes
• Maintain Board Information Calendar

Branch Questions (e.g., account closings, POAs, death of depositors, trusts & estates):

• Monitor Legal Process Inbox for questions
• Review, record, research and respond to Legal Research Request Forms

Requests for Information (Audit, Regulatory)

• Receive and respond to requests for minutes/excerpts

Maintain Legal Records:

• Approved Attorney List
• Litigation Spreadsheet
• LPO/Locations Spreadsheet
• Regulation O Officer list (circulate quarterly)
• Board Committee assignments, legal policies & charters (Code of Conduct, Insider Trading, Whistleblower, N&CG Charter), maintain Corporate Governance spreadsheet, update website policies
• Receive and Review Lega Dept. Mail

What do you need?

• 3-5 years of legal assistant or paralegal experience
• Banking background is required
• Attention to detail
• Organization/Meeting deadlines
• Ability to review statutes and regulations
• Ability to review legal documents (POAs, declaration of trust, etc.)
• Clear and professional communication
• Multi-tasking, flexibility
• Management experience

Technology Skills:

• Paralegal Certification
• Diligent (or other Board Portal Platform)
• MS Office (Word, Excel, Teams, Outlook)
• Adobe
• Banking platforms (e.g., Insight, ImageCenter)

Customers Bank is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

We also provide "reasonable accommodations", upon request, to qualified individuals with disabilities, in accordance with the Americans with Disabilities Act and applicable state and local laws.

Diversity Statement:

At Customers Bank, we believe in working smart, working together, and having fun while delivering innovative solutions and memorable experiences for our customers. We are committed to the continual advancement of a culture which reflects the value we place on diversity, equity, and inclusion. We honor the diverse experiences, perspectives, and identities of our team members, and we recognize that it is their passion, creativity, and integrity that drives our success. Step into your future with us! Let's take on tomorrow.