Senior Legal Support Specialist

Job Description

Crowell & Moring LLP is an international law firm with offices in the United States, Europe, MENA, and Asia that represents clients in litigation and arbitration, regulatory and policy, intellectual property, and transactional and corporate matters. The firm is internationally recognized for its representation of Fortune 500 companies in high-stakes litigation and government-facing matters, as well as its ongoing commitment to pro bono service and diversity, equity, and inclusion.

Job Summary

The Senior Legal Support Specialist is responsible for providing administrative support and customer service to the Legal Secretaries and with assigned attorneys in order to meet critical deadlines within established guidelines.

Job Responsibilities

• Prepares invoices for assigned clients and resolve issues involving external client service coordination, billing and adjustments or specific information needs both over the telephone or in person. 
• Edits, finalizes, and troubleshoots the formatting of legal documents. Proofreads documents to ensure accuracy of copy, grammar, punctuation, and correct formatting. Arranges for return of work to attorney.
• Coordinates client mailings and distributions utilizing both electronic and traditional mail.
• Assists with the scanning and conversion of documents.
• Assists with digital document transcription.
• Receives and screens telephone calls in a manner consistent with office policy and attorney preference.
• Accurately inputs and compiles attorney time using InTapp.
• Creates and maintains filing systems and databases in compliance with office policy to ensure accurate and efficient retrieval of data.
• Coordinates conferences, meetings, appointments, and preparation of materials.
• Maintains calendar of meetings, business trips, and upcoming events as assigned.
• Coordinates travel arrangements by securing air, hotel, and car reservations for attorneys as assigned.
• Assists practice group leaders and practice group managers in the development of various data or documents as needed.
• Drafts routine correspondence and compiles data and documents as assigned.
• Coordinates projects with Legal Secretaries, service departments, and outside vendors as appropriate.
• Serves as an information resource on firm policies and procedures, referring questions to Administration when appropriate.

Qualifications

Knowledge, Skills and Abilities

• Ability to perform both routine and non-routine tasks with care, attention to detail, and efficiency.
• Demonstrated proficiency in the use of MSOffice 2019 software and advanced knowledge of MS Outlook, Nuance, Litera Change Pro, Acrobat (including extracting and converting PDF files) and any additional software the firm utilizes in the future.
•  Knowledge of advanced functions such as TOC, TOA, Best Authority, Cross-referencing, Track Changes, Tables, Styles and ability to learn any additional software the firm utilizes in the future.
• Familiarity with graphics and picture manipulation, including resizing, copying and pasting functions in connection with PowerPoint presentations.
• Demonstrated ability to follow directions and work effectively both independently and with others in a cooperative, enthusiastic and friendly manner to accomplish position functions and participate in team efforts.
• Must possess a thorough command of the English language including excellent spelling, grammar and punctuation.
• Working knowledge of legal terminology and procedures.
• Ability to accurately type 80 words per minute.
• Ability to work overtime hours as requested.
• Demonstrated ability to communicate clearly and effectively, both orally and in writing with attorneys, staff, vendors, and external contacts.
• Ability to exercise sound judgment and discretion in establishing and maintaining good working relationships with attorneys and staff.
• Ability to lift, move and carry items without assistance, weighing up to 25 lbs. 

Education

The position requires an AA/BA/BS degree or equivalent specialized training.

Experience

The position requires a minimum of five (5) years of administrative experience. Legal administrative experience a plus. 

Additional Information

Crowell & Moring LLP offers a competitive compensation and comprehensive benefits package which includes progressive options such as back up child care, wellness programs, cultural events and social activities. We take great pride in our positive, friendly culture that rewards hard work and success, at the same time recognizing the importance of family and community service.

Our Firm is committed to fair and equitable compensation practice in accordance with applicable laws. The salary range for this position is $60,000 to $78,000. Additional compensation may include a discretionary bonus. Other benefits include healthcare, vision, dental, retirement, and all-purpose leave. The salary for this position may vary based on location, market data, an applicant’s skills and prior experience, certain degrees and certifications, and other factors.

EOE m/f/d/v
Crowell & Moring LLP participates in the E-Verify program.