Senior Localization Quality Program Manager, EMEA

Senior Localization Quality Program Manager

Netherlands or Remote, US
 

What You Can Expect

As the Senior Localization Quality Program Manager, you will be responsible for the management and effectiveness of Zoom’s quality program, playing an integral role in Zoom’s overall Localization program.

About the Team

Reporting directly to the Leader, Localization & Marketization, you will work closely with our Language Managers, Program Managers and vendors to define the tone, style and overall quality of all Zoom content in your language. 

What We’re Looking For

• Bachelor’s degree in Linguistics, Translation or related field

• 7+ years of experience in localization, preferably in managing language quality programs on the client side

• Familiarity with common translation technologies and translation management systems (Smartling)

• Ability to describe linguistic challenges, cultural questions and concept to stakeholders

• Have a close attention to detail and be able to demonstrate empathy while addressing conflicts arising from differing opinions on localization quality

• Be fluent in at least one other language besides English

Ways of Working
Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.

Benefits
As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn for more information.

About Us
Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.
We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Here, you’ll work across teams to deliver impactful projects that are changing the way people communicate and enjoy opportunities to advance your career in a diverse, inclusive environment.

Our Commitment​
We believe that the unique contributions of all Zoomies is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. Zoom is proud to be an equal opportunity workplace and is an affirmative action employer. All your information will be kept confidential according to EEO guidelines.

We welcome people of different backgrounds, experiences, abilities and perspectives including qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law.

If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.