Senior Manager, Agency Alliances

Braze · Chicago, IL

Company

Braze

Location

Chicago, IL

Type

Full Time

Job Description

Braze (Nasdaq: BRZE) is a leading, comprehensive customer engagement platform that powers interactions between consumers and brands they love. With Braze, global brands like Burger King, Delivery Hero, HBO Max, Mercari, and Venmo can ingest and process customer data in real time, orchestrate and optimize contextually relevant, cross-channel marketing campaigns, and continuously evolve their customer engagement strategies. And we do it at scale – last fiscal year our customers used Braze to send approximately 1.5 trillion messages to billions of monthly active users.

But we’re so much more than our platform. Although we’ve recently grown to a team of over 1,300 people, Braze still buzzes with energy, collaboration, and transparency. We value curiosity, individuality, and tenacity—as part of the team, you’ll be encouraged to take your seat at the table and create your own destiny. Our values are inspired by our employees, which means Braze is a place where you can truly be yourself. We're growing, with a focus on building for the long term under tenured leadership and continuing to evolve for the better.

Need more proof? Braze is proudly certified as a Great Place to Work® in the U.S. and the UK. In 2022, Braze ranked #1 on Fortune’s Best Small and Medium Workplace in New York, #5 on Fortune’s Best Workplaces for Millennials in the US, and #11 on Fortune’s Best Medium Sized Workplace for Women in the UK. 

You’ll find many of us at headquarters in New York City or around the world in Austin, Berlin, Chicago, London, Paris, San Francisco, Singapore, Tokyo, and Toronto.

WHAT YOU'LL DO

Braze’s Alloys partner ecosystem includes world class agencies and consultancies that are invested in helping their clients to deliver on the promise of a premium customer experience. They’re trusted advisors to our customers, and play an integral role in acquiring new customers, and retaining and growing our existing customer base.

We are looking for an experienced Senior Manager to sit within our Alliances organization and report into the Senior Director of Global Commercial Alliances. This experienced partnerships leader will scale and expand on the success of an established agency partner program across the AMER region.

The Senior Manager will evolve the agency alliance strategy and GTM plan. You will acquire and onboard new agency partners, whilst also managing and growing relationships with an existing patch of strategic and long tail agency partners. You will be responsible for driving the development and management of our key strategic alliances with agencies like WundermanThompson (WPP) and Merkle (Dentsu), Deloitte as well as many others. 

This role works very closely with our Sales & Marketing organization; both our AMER Sales VPs and Directors on our program strategy, as well as our AMER Account Executives on sourcing new business pipeline and influencing revenue via our agency partners. This role is largely measured on quality pipeline generation, executive relationship management and the GTM approach. 

Key responsibilities include: 

  • Developing and managing comprehensive GTM plans with our agency partners, which manifest in quality net new business pipeline.
  • Supporting the sales cycle alongside our sales teams, from prospecting to deal close, in collaboration with our agency partners.
  • Advancing differentiated value propositions and specialism with key strategic agency partners, and articulating that story internally at Braze and with our agency partner organisations, and ultimately evangelizing the story in the market.
  • Ensuring accountability and partnership reciprocity, with measured flow of outsourced Braze implementation and managed services in exchange for net new client opportunities from our agency partners.
  • Reviewing sales play metrics and effectiveness on a recurring basis with agency partners and Braze leadership. Maintain dashboards that communicate to leadership the effectiveness of GTM sales plays with our agency partners.
  • Collaborating cross functionally with other Braze departments and divisions, including Tech and Cloud Partnerships, Partner Marketing, Partner Education & Enablement, etc.
  • Developing the program with senior leadership to enhance current ways of working.

WHO YOU ARE

  • 5+ years of partnerships channel and cloud industry experience.
  • Demonstrable proof of producing measurable sourced pipeline and influenced revenue results via a mature SaaS partner program playbook. A strong bias for execution and are motivated by exceeding targets and results.
  • Deep and proven knowledge of the agency and marketing services ecosystem. Understanding of service offering creation, marketing, lead generation, and professional services organization key performance indicators.

For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $84,800 and $111,300/year with an expected On Target Earnings (OTE) between $120,400 and $158,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, Braze offers full- and part- time employees a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that all Braze employees own a piece of our company.

WHAT WE OFFER

From comprehensive benefits to remote availability to flexible time off, we’ve got you covered so you can prioritize work-life harmony.

  • Competitive compensation that includes equity
  • Retirement and Employee Stock Purchase Plans
  • Flexible paid time off
  • Comprehensive benefit plans covering medical, dental, vision, life, and disability
  • Family services that include fertility benefits and equal paid parental leave 
  • Global presence, dog-friendly offices, and remote availability 
  • Professional development supported by formal career pathing, learning platforms, and tuition reimbursement 
  • Community engagement opportunities throughout the year, including an annual company wide Volunteerism Week 
  • Employee Resource Groups that provide supportive communities within Braze
  • Collaborative, transparent, and fun culture recognized as a Great Place to Work® 

Details of these benefit plans will be provided if a candidate receives an offer of employment. Benefits may vary by location.

If you are a California resident subject to the California Consumer Privacy Act (“CCPA”), as amended by the California Privacy Rights Act (“CPRA”) which comes into effect January 1, 2023, click here to understand how Braze processes your personal information and how you can exercise your rights.

If you are located in the EU or UK visit our privacy policy to understand how Braze processes your personal information and how you can exercise your rights.

Apply Now

Date Posted

01/14/2023

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