Senior Manager, Application Systems

8117 - Dallas Technology Hub - 5830 Granite Parkway, Plano, Texas, 75024

CarMax, the way your career should be!
Situated in the rural western suburbs of Richmond is the CarMax Home Office. Behind these walls lies the bustling nerve center of CarMax where innovation takes flight and where associates collaborate to "Drive What's Possible." Over 24 years ago CarMax disrupted the automotive industry and we continue to do so today by harnessing modern development practices, leveraging leading technologies, and engaging with our associates to tackle complex business problems with an innovative approach. Through integrity and transparency, we continue to improve upon our customers experience while also enabling the success of the organization through robust systems and applications that deliver value to our associates.
If you are interested in leading a high performing IT team that is transforming critical CarMax systems, your career search ends now!

Who we are looking for:

The Senior IT Manager's primary responsibility is to be a close partner with their business areas, including Logistics and Product, to provide technology solutions/services and engineering talent that help deliver CarMax's strategic mission and plans. This position will direct and manage the strategic planning, software development, implementation, administration and maintenance for a large suite of application systems and solutions that focus on our Logistics Foundations and Capabilities. This includes development of long and short-term technology solutions that address business goals and deliver improved profitability, efficiency and an unrivaled associate, customer, and carrier experience. This also includes evaluation of the SaaS software landscape to find the right tools for the right jobs. As this position leads our Logistics foundation and capabilities, supply chain experience is strongly preferred.

Position Requirements:

Here is some of the Day to Day:

Strategic planning

• Identify the appropriate goals for the teams across both technology and business advancement
• Prioritizing program objectives and provide a holistic approach to solution recommendations that includes ROI, time to market, scalability as well as alternative recommendations
• Lead strategy and approach to team organization across Logistics product, providing our associates with growth opportunities while aligning the right talent with the right opportunities

Communication

• Partner with business stakeholders, peer groups, the IT management team and key associates.
• Present the vision to executive management.
• Communicate the vision to executive management while also providing guidance for the team to support the strategic direction.

Team Leadership and Development

• Attract, recruit, retain and coach a strong team of skilled and engaged associates aligned to the overall mission across multiple platforms
• Create clear role expectations and develop associates to reach their full potential - understand their goals and needs, partner in their development, provide advice, feedback, training and advocacy

Technology

• Continue to grow one's knowledge base and stay current with industry trends while leading the strategy on out-of-the-box SaaS capabilities (like Transportation Management Systems, vehicle tracking capabilities, etc. and home-grown services and applications.
• Formulating a technology plan for each business area based on in-depth understanding of the current business needs and their future direction.
• Lead and inspire teams to mature in their DevOps mindset, finding ways to provide value to our customers faster, safer, and happier

QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Passionate about information technology and DevOps practices
• Persuasive communicator - able to explain complex or intangible concepts to stakeholders at all levels
• Good listener - weighs input from multiple perspectives when forming opinions and recommendations
• Collaborative and team oriented work approach
• Experience gaining consensus among a large, diverse group of stakeholders
• Experience managing, training and mentoring others in IT software development and SaaS/Software Package implementation best practices (preferably Oracle Transportation Management (OTM) or other supply chain software)
• Able to easily motivate and inspire team members, peers, stakeholders and executives
• Innovative; thinks beyond boundaries
• Analytical; solves problems at root cause and prioritizes effectively
• Continuous learner and improvement mentality; never satisfied
• Comfortable speaking to large audiences and executives
• Flexible and open-minded; proactively seeks input from others
• Entrepreneurial drive and spirit; enjoys working in a fast-paced environment
• Handles constructive criticism with ease; adapts easily and efficiently to change
• Proven experience managing software vendors and contractor/consulting partners

EDUCATION and EXPERIENCE:

• BS/BA degree - IT related, preferred
• 7+ years of experience in Information Technology with 5+ years of application systems development and implementation• 3+ years' experience managing direct reports
• 3+ years of experience required leading software projects leveraging Agile practices, required
• Experience with managing 3rd party software partners, including managing consulting resources, participating in RFI/RFPs, and negotiating/managing contracts strongly preferred
• Experience with Supply Chain technologies, especially Transportation Management Systems (TMS) and related functions, preferred
• Posting: Role (Hybrid)
• Work Location and Arrangement: This role will be based in the Plano, TX or Richmond, VA CarMax Technology Innovation Center and have a Hybrid work arrangement.

About CarMax

CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation's largest retailer of used cars, with over 200 locations nationwide.

Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work For®.

Our Commitment to Diversity and Inclusion:

CarMax is committed to bringing together people from different backgrounds and perspectives, providing employees with a safe, welcoming, and inclusive work environment.

CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, gender expression, genetic information, national origin, protected veteran status, disability status, and any other characteristics protected by law.

Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.

Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.