Senior Manager - B2B Omnichannel, Reliance Ecosystem

Position Overview: B2B Omnichannel - Reliance Ecosystem

Function Related Activities/Key Responsibilities:

Focus, Scope, & Impact:

• Lead, design and implement integrated short and mid-term strategies for one of the fastest growing customers to drive sustainable revenue and margin growth
• Responsible for stewarding the relationship with key stakeholders across the customer ecosystem to build best in class value-based relationships
• Bring the "voice of the customer" into our TCCC program design early to ensure we have the strongest plans possible and can maximize relevance and execution
• Working closely along with bottling units to implement the strategic priorities
• Partner with OU category teams on occasion-centric activation on key categories to deploy through the channel with an integrated through the line approach
• Be the System expert on the channel, able to reflect a consumer, shopper and customer perspective as well as a System execution capability within the channel.
• Join Business Planning and complete alignment on growth pillars across network.

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• Customer-relevant occasion and portfolio development plans
• Building complementing and sustainable business model
• Long range and annual planning for the channel & customer
• Negotiation to drive value for the system.
• Improving System OI
• Ownership of customer metrics and analyses including price tracking, agreement compliance, fill rates + advanced analytic based approaches to drive category planning and customer negotiation
• Co-developing and aligning channel development business plan with bottlers, including brand and package portfolio priorities and activation plans.
• Forecasting monthly and quarterly SKU-wise volumes along with bottling teams
• Driving clarity on the channel Revenue pools, OBBPC approaches to drive the right assortment, SKU optimization & innovation, terms and conditions and promo mechanics and -spends. Plans to drive RGM/RTM linked capability
• Working closely with the team operational planners to ensure smooth management of supply through to the customer.
• Qualifications & Requirements
• Education Requirements:

• MBA Preferred

• 8+ years of leadership experience in customer management & Operations.

• Strong planning and collaboration skills
• Strong customer understanding from an execution perspective
• Ability to think from planning to execution and solid system commercial and brand management
• Extremely skilled in negotiation and influencing capabilities.
• Ability to conceptualize and implement various programs with End to end capabilities.
• Enterprise Mindset