Senior Manager, Business Operations

What You’ll Do

• Partner with senior leadership of our GTM functions as an analytical thought partner, using rigorous data analysis and market research to drive business insights
• Manage key GTM operating rhythms, including metrics reviews, territory and account planning, and OKRs / goal-setting for our GTM teams
• Drive and scale our GTM forecasting, modeling compensation and lead management plans and processes
• Architect the systems, tools, and workflows that power our GTM teams' day to day and make them as productive and efficient as possible
• Tackle high priority special projects, including but not limited to: customer segmentation and service model alignment, scalable lead generation systems, TAM expansion opportunities, org and comp/incentive plan design, etc.

Who You Are

• 5-7+ years experience in a highly analytical business role, including strategy consulting, investment banking, and/or operations/strategy at a high growth company
• Prior experience working with GTM teams
• Strong data analysis skills, including fluency in Excel / Google Sheets, SQL, and BI / data visualization tools
• Executive presentation and communication skills, including the ability to tell stories with data
• Interpersonal skills to work effectively with team members and build relationships across the GTM org
• Knowledge of SFDC + other sales and marketing tools / integrations is a plus

Instawork Values

• Bias for Action -- We are a growing team and an evolving product. We want a team of do’ers to drive the company forward, even if it means making decisions with incomplete information or being wrong.
• Act Like an Owner -- Treat this company as though it is your own. Execute on the fundamentals, and act creatively to drive growth. Your ability to drive impact in any part of our company is only limited by your courage and conviction, not your job title.
• Always Be Learning -- We are changing an entire industry. We strive to learn from each other and get better each day, week, and month, so that our team’s learnings can compound and we can all improve, together.
• Empathy, Trust, Candor -- Empathy for our business partners and professionals means we put ourselves in their shoes. Empathy for our colleagues means we are always upfront and honest with each other, which comes from trust.