Senior Manager, Business Operations - Product & Technology

Say hello to possibilities.
It's not everyday that you consider starting a new career. We're RingCentral, and we're happy that someone as talented as you is considering this role. First, a little about us, we're the $2 billion global leader in cloud-based communications and collaboration software. We are fundamentally changing the nature of human interaction-giving people the freedom to connect powerfully and personally from anywhere, at any time, on any device. W e're hiring this strategic role in Product & Technology (Engineering), to make sure we stay ahead of the competition.
About the role...
The Senior Manager , R&D Business Operations is a highly strategic and facilitative role that requires focus and flexibility, be a trusted advisor for Executives. The role requires a highly inventive individual with strong emotional intelligence, self-motivation, and excellent analytical skills.
Responsibilities:

• Manage Business Planning and budgeting for entire R&D on an ongoing basis
• Lead Annual and Quarterly operational planning tying business objectives to operational plan, identify gaps and secure funding.
• Structure complex, ambiguous and potentially charged business issues for RingCentral's executive team.
• Provide necessary leadership on fast-moving, complicated projects and act as the primary point of contact for management.
• Manage large cross-functional teams and influence decision-making within leadership audiences.
• Manage product planning and operations, match resourcing to quarterly roadmap planning and enable framework for project prioritization.
• Establish and report key product and performance indicators for various product domains.
• Gather and analyze large amounts of information quickly to problem solve and drive decision-making effectively.
• Identify business, operational, and financial risks and implement mitigation plans
• Work closely with members of product, engineering, recruiting, legal, finance, accounting, human resources (among others) to operationalize recommendations
• Drive a culture of rigorous continuous improvement by identifying positive disruptive change opportunities.
• Serve as the single point of accountability for Operational and Financial performance

Qualifications:

• 5+ years of experience in management consulting, finance, and strategy & ops roles
• Bachelor's degree or equivalent combination of education and experience.
• MBA is a plus
• Demonstrated experience presenting hypotheses, conclusions, and recommendations to senior management
• Executive presence, Effective communication skills at multiple levels of the organization, including management and cross-functional groups
• 3 years of experience leading teams in a high-tech industry, preferably with a minimum of 2 years in people management roles
• Familiarity with a product line operational functions including finance, Product Development & Release (PDR) and organizational management.
• Strong interpersonal skills, with a strong emphasis on teamwork, initiative, and integrity

Benefits and Amenities:

• Comprehensive medical, dental, vision, disability, life and pet insurance
• Flexible PTO
• 401K match and ESPP
• Wellness programs including virtual yoga, bootcamp, and meditation classes
• Paid parental leave
• Milkstork parental account
• New parent gift box

RingCentral's work culture is the backbone of our success. And don't just take our word for it: we are recognized as a Best Place to Work by Glassdoor, the Top Work Culture by Comparably and hold local BPTW awards in every major location. Bottom line: We are committed to hiring and retaining great people because we know you power our success. RingCentral offers on-site, remote and hybrid work options optimized for the ways we work and live now.
About RingCentral
RingCentral, Inc. (NYSE: RNG) is a leading provider of business cloud communications and contact center solutions based on its powerful Message Video Phone™ (MVP™) global platform. More flexible and cost effective than legacy on-premises PBX and video conferencing systems that it replaces, RingCentral® empowers modern mobile and distributed workforces to communicate, collaborate, and connect via any mode, any device, and any location. RingCentral is headquartered in Belmont, California, and has offices around the world.
RingCentral is an equal opportunity employer that truly values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
If you are hired in Colorado, the compensation range for this position is between $93,600 and $105,300 for full-time employees in addition to eligibility for variable pay, equity, and benefits. The salary may vary depending on your location, skills, and experience.
#LI-XLVII