Senior Manager - Competitive Analytics

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

Job Summary

Responsible for drawing conclusions, providing consumer insight and making recommendations based on strategic understanding of the data collected through analysis of business intelligence. Develops financial and operational objectives. Ensures operational plans are aligned with business objectives. Contributes to functional strategy development. Has a greater degree of impact on business results and typically manages one or more groups of professional employees.

Job Description

Core Responsibilities

• Perform competitive analysis and data exploration to identify opportunities for competitive growth and differentiation
• Identify and communicate business opportunities versus our competitors via our market share and shareflow disciplines and data sets
• Seek efficiencies for how the team analyzes various streams of data and collaborate with headquarters and division counterparts on best practices
• Partner with and manage external vendors and consultants when necessary
• Leads internal and external program teams for scheduled product rollout creating requirements documents, obtaining signoff, managing risks and documenting new and changed processes.
• Develops business requirements, assesses current reporting capabilities and makes recommendations for improvement. Researches new technologies related to BI and makes recommendations or leads implementation of new systems.
• Drives the technical production processes, infrastructure, monitoring and tools for project delivery.
• Creates actionable insight and understanding, through the analysis of both quantitative and qualitative data, building recommendations that directly address business objectives.
• Identifies possible conflicts with the strategy and recommends cost effective alternatives.
• Measures effectiveness of improvements through deep analysis of data on performance metrics striving for cost effective high quality improvements.
• Carries out post-event analysis to validate forecast assumptions and identifies all additional factors associated with the change.
• Consistent exercise of independent judgment and discretion in matters of significance.
• Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
• Other duties and responsibilities as assigned.

Preferred Qualifications:

• Ability to investigate data sets using SQL and other querying/scripting tools
• Experience with assembling data and advanced visualization tools (Tableau, Teradata)
• Mastery of story building/telling applications (PowerPoint, Excel, Word)
• Experience with data transformation and wrangling tools (Alteryx, Databricks) a plus

Employees at all levels are expected to:

• Understand our Operating Principles; make them the guidelines for how you do your job.
• Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
• Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
• Win as a team - make big things happen by working together and being open to new ideas.
• Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
• Drive results and growth.
• Respect and promote inclusion & diversity.
• Do what's right for each other, our customers, investors and our communities.

Disclaimer:

• This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Comcast is an EOE/Veterans/Disabled/LGBT employer.

We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools that are personalized to meet the needs of your reality-to help support you physically, financially and emotionally through the big milestones and in your everyday life.

Please visit the benefits summary on our careers site for more details.

Education

Bachelor's Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Certifications (if applicable)

Relative Work Experience

7-10 Years

Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other basis protected by applicable law.