Senior Manager, Contract Verification

Join the Solar For All Revolution!

At PosiGen, we are passionate about providing money saving solar energy and energy efficiency solutions for people of all income levels. We are seeking an equally passionate Senior Manager of Contract Verification to help further our mission through excellent craftsmanship, customer service, and a team-focused approach.

Essential Job Functions

• Oversee the operational activities of the Contract Verification team, ensuring that daily tasks are completed in a timely and accurate manner.
• Coordinate work schedules to ensure consistent and complete coverage.
• Lead the team in reviewing and approving new contracts with customers, ensuring that they understand the details of the contract via phone communication. Address any customer inquiries related to the contract and/or product purchased.
• Validate and approve contracts (leases, loans) and related documentation for completeness submitted to Contract Verification by Sales across all markets. Ensure that all documents are in accordance with state, jurisdictional, and utility company requirements.
• Serve as the primary liaison between your teams and other internal departments, supporting them throughout the sales and installation process.
• Maintain an in-depth understanding of lease and loan documents, and other legal documents including, but not limited to, successions/probate, wills, cash sale documents, and title reports.
• Oversee the accuracy of automatic payment forms and their appropriate processing.
• Oversee the efficiencies of coordination of Site Survey and Energy Efficiency scheduling, including rescheduling of projects. 
• Regularly update Salesforce/Pulse and other software systems with customer information, to ensure customers progress through the installation process efficiently.
• Coordinate and assist in the execution of any special projects assigned to the Customer Communications and Document Compliance teams.
• Support the sales team to facilitate a smooth operational flow.
• Provide KPIs on performance, effectiveness, quality, and gaps through regular reporting

Education/Experience

• A Bachelor's degree in a relevant field or equivalent experience.
• Excellent communication, leadership, and written skills.
• Analytical experience exporting key data and providing analysis is highly preferred
• Management proficiency with telephony/ call center suites such as Five9/RingCentral preferred
• Ability to review and manage a high volume of standardized contracts daily. Legal experience and/or exposure is highly beneficial.
• Experience with Salesforce CRM software is highly preferred. Experience with DrawLoop and DocuSign software is a plus.
• Strong computer skills (Excel, Word, Outlook, Adobe and related applications).
• Strong team player attitude, with the ability to inspire the same in others.

About PosiGen

PosiGen is a people-centric, rapidly growing residential solar company committed to making Solar For ALL a reality. We aim to simplify solar, improve home efficiency, and generate opportunities for the underserved through our first of its kind, no credit check, guaranteed savings solar leasing program. 

As employees at PosiGen, we are passionate about furthering our mission of Solar For ALL. At PosiGen, we celebrate the individual and foster an environment where employees can be their true self. We strive to live every day by our values:

• Act with Integrity
• Be Humble, Be Kind
• Collaborate and Seek to Understand
• Deliver on our Promises
• Engage Passionately

PosiGen is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any other factor protected by applicable federal, state or local laws. Individuals who require reasonable accommodations under the Americans with Disabilities Act in order to participate in the search process should notify the Office of Human Resources.