Senior Manager Customer Campaigns - Remote

Position Title: Senior Manager Customer Campaigns

Position Location: Remote, US

ABOUT QUADIENT®

For thousands of customers around the world, Quadient is the driving force behind providing meaningful customer experiences, helping our customers create personalized interactions and make meaningful connections. We simplify the connections between people and what matters. Quadient. Because Connections Matter.

The Senior Manager Customer Campaigns is responsible for creating engaging cross-sell and upsell campaigns focused on pipeline generation that will result in retained and expanded customers for Quadient software solutions.

The Senior Manager Customer Campaigns works closely with the Customer Solution teams, the global marketing team (corporate, marketing operations, strategic), the demand generation teams for other Quadient solutions, and the regional demand generation teams in North America, Europe, APAC, and LATAM. This role reports to the Global VP Demand Generation.

Responsibilities

• Working closely with the Customer Solutions Team, demand generation teams for Accounts Payable and Accounts Receivable and Mail-related solutions, regional demand generation teams, and sales leaders to develop programs to generate demand within Quadient's existing customer base for Customer Experience Management and Intelligent Document Automation solutions.
• Defining a common campaign structure and elements to be used across the Demand Generation organization
• Creating and executing ABM campaigns in the Enterprise customer base focused on Cross-selling in close collaboration with the relevant sales teams.
• Documenting responsibilities of various functions during campaign planning and execution lifecycle
• Coordinating with key functions as they fulfill the programs that comprise a campaign (reputation, demand creation, sales enablement).
• Working with marketing operations to measure campaign performance and with business leaders to optimize

Required Skills & Expertise

• Minimum 10 years of experience in marketing communications and/or campaign program management with a demand generation focus
• Able to conceptualize and develop global campaigns with the reflection of regional needs
• Exceptional project management and communications skills are essential.
• Have proven experience in managing B2B campaigns.
• Understand current marketing trends.
• The ability to successfully manage multiple campaigns running at the same time
• Graduate degree
• Experience in working within the Agile Methodology is a plus
• Prior experience with technologies including Salesforce.com, Drift, 6Sense, Allocadia, Bynder, and marketing automation solutions such as Eloqua, Hubspot, Marketo, Marketing Cloud, or Pardot.

Our Benefits Overview:

• Company subsidized Medical, Dental, and Vision Insurance
• 401(k) Retirement Plans -Company Match Offered
• Life & Disability Insurance -Company Sponsored
• Paid Vacation, Sick Leave, & 11 Company Holidays
• Career & Leadership Development
• Tuition Reimbursement Program
• Veteran Programs
• Company Sponsored Groups

About Quadient:

At Quadient, we exist to help organizations simplify the connection between their customers and what matters most. From mortgage approvals, medical results, and insurance claims, to accounts receivables, invoices and inbound packages.

Every day - we help companies manage over 788 million connections with their customers. Our award-winning solutions and best in class customer service are the reasons we have grown to become the driving force behind the world's most meaningful customer experiences.

We want Quadient to be a place where we are all able to bring our whole selves to work and where our differences are embraced and celebrated. We operate in diverse areas, cultures and communities; our customers are as unique as we are. Our values define how we work as a team: Empowerment, Passion, Inspiration and Community. They make us EPIC. Together.

The above statements are intended to describe the general nature and levels of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

Quadient does not accept unsolicited resumes from headhunters, recruitment agencies or fee-based recruitment services. Please do not forward resumes to our jobs alias, Quadient employees or any organization.

Quadient is an Equal Opportunity Employer, and all qualified applications will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, or any other characteristic protected by law.

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