DFIN

Senior Manager - Customer Enablement Content

Posted 3 Hours Ago

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Hiring Remotely in United States

Remote or Hybrid

Senior level

Fintech • Software

We deliver end-to-end risk and compliance solutions through our software and domain expertise.

The Role

The Senior Manager Customer Enablement Content is responsible for creating sales messaging competitive intelligence activation and alignment of marketing campaigns ensuring impactful enablement for sales teams.

Summary Generated by Built In

Join a dynamic team at the pulse of global markets where we deliver innovative software and service solutions for essential financial reporting and capital markets transactions. At DFIN we are a values-driven organization that empowers you to build a fulfilling career while bringing your authentic self to work every day. Our "Win as One" mentality ensures that our team's success is directly linked to Client Shareholder and Employee Satisfaction.
Recognized as one of AMERICA'S MOST LOVED WORKPLACES® for five consecutive years and a Built In Best Places to Work for six years we are committed to our employees' total well-being. Enjoy competitive compensation a flexible workplace comprehensive benefits and opportunities for professional growth. Bring your passion and talents to DFIN - because being YOU thrives here.
Summary:
We are hiring a Senior Manager Sales Enablement Content and Messaging to sit at the intersection of product marketing competitive intelligence and sales execution. This role is responsible for translating complex product market and competitive inputs into clear concise seller-ready messaging that drives confidence consistency and performance in the field.
This person will drive value through creation and curation of high-quality and high-impact content activated through live and asynchronous enablement reinforced through coaching and tools and used with regularity by sellers.
This role partners closely with Product Marketing Business Intelligence and Sales Leadership to bridge the gap between strategy and execution.
Responsibilities:
Sales Messaging and Content Translation

Translate product marketing assets competitive intelligence and research into short-form sales-ready materials such as talk tracks pitch flows email templates competitive one-pagers and elevator pitches.
Redesign how content shows up for sellers prioritizing speed clarity and usability over volume.
Ensure sales messaging is tailored by persona use case and competitive context.

Competitive Intelligence Activation

Partner with Product Marketing and Competitive Intelligence owners to evolve how battle cards are created and used.
Distill deep competitive analysis into practical guidance that can be absorbed quickly and applied in live conversations.
Support a more focused campaign-driven competitive approach for example one priority competitor per quarter with clear positioning and proof points.
Enablement and Learning Experiences.
Design and deliver live enablement sessions workshops and role plays that reinforce new messaging and competitive positioning.
Work with Sales Enablement and frontline leaders to ensure messaging is reinforced through coaching call reviews and performance feedback.
Partner on the use of call insights and AI-enabled role play tools to test reinforce and improve message adoption.

Campaign and GTM Alignment

Support campaign-based selling by aligning sales messaging with marketing campaigns product launches and thought leadership initiatives.
Ensure consistent narrative pull-through across sales outreach presentations follow-ups and social selling.
Act as a unifying force across multiple teams contributing inputs into sales messaging.

Content Quality and Governance

Establish clear standards for sales content including structure tone length and usage expectations.
Partner with Enablement colleagues to ensure content is organized findable current and measurable.
Track adoption and effectiveness via Highspot and Gong and continuously refine based on seller behavior and feedback.

Qualifications:

8+ years of experience in sales enablement product marketing sales content or GTM roles.
Prior experience as a seller or in a sales-adjacent role with a strong understanding of sales motions and buyer conversations.
Exceptional writing and editing skills with the ability to simplify complex ideas without losing substance.
Strong facilitation skills and comfort leading live enablement workshops and role plays.
Experience partnering cross-functionally across Sales Marketing Product and Enablement.
Experience in B2B SaaS financial services capital markets or adjacent industries is strongly preferred.
Experience in Revenue Tech stack including Gong (Enterprise + Engage) Salesforce LinkedIn and Highspot is required. Experience in Microsoft Co-Pilot and ZoomInfo strongly preferred.

It is the policy of Donnelley Financial Solutions to select place and manage all its employees without discrimination based on race color national origin gender age religion actual or perceived disability veteran status actual or perceived sexual orientation genetic information or any other protected status.
If you are a qualified individual w ith a disability or a disabled veteran you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access jobs.dfinsolutions.com as a result of your disability. You can request a reasonable accommodation by sending an email to [email protected] .
At DFIN protecting your identity is a top priority. Please be aware of scammers impersonating DFIN recruiters. DFIN recruiters will never request personal information via email or text. You will only receive a text from us if you've already been in contact. All automated messages will come from [email protected] . If you ever have doubts about the legitimacy of any communication from us please do not hesitate to reach out for verification via [email protected] (this email is for general TA questions and is not used for updates on your application status). #BI-Remote

Top Skills

Gong

Highspot

Microsoft Co-Pilot

Salesforce

Zoominfo

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The Company

HQ: Chicago IL

1750 Employees

Year Founded: 2016

What We Do

DFIN is a leading global risk and compliance solutions company. We provide domain expertise software and data analytics for every stage of our clients’ business and investment lifecycles. Markets fluctuate regulations evolve technology advances and through it all DFIN delivers confidence with the right solutions in moments that matter.

Why Work With Us

DFIN is shaping global markets and is an environment where you can bring your whole self to work and do your best work every day. We are a values-based culture in which you can build a rewarding career.