Senior Manager, Cyber Incident Response

At PayPal (NASDAQ: PYPL), we believe that every person has the right to participate fully in the global economy. Our mission is to democratize financial services to ensure that everyone, regardless of background or economic standing, has access to affordable, convenient, and secure products and services to take control of their financial lives.

Job Description Summary:

Senior Manager of the Cybersecurity Incident Response Team part of the Defense Center reporting to the Director of the Cyber Defense Center.

Job Description:

What you need to know about the role:

As the Senior Manager of PayPal's Cybersecurity Incident Response Team (CIRT) within the Cybersecurity Defense Center (CDC), your primary role is to effectively lead a team of dedicated analysts in responding to cybersecurity threats. Your focus is on operational excellence, ensuring that the team's responses are of high quality, consistent, and increasingly automated. You will collaborate with cross-functional teams who focus on proactive security measures, providing them with key insights based on your team's findings. Your leadership will be essential in maintaining and elevating our incident response capabilities, contributing to the overall security of our digital assets and customers' data.

Join our team:

We are seeking an inspirational people leader focused on career development and mentorship, with a passion for cybersecurity and a drive to excel in a fast-paced, reactive environment. Your leadership will directly impact our ability to safeguard our infrastructure and ensure the privacy of our customers' information. Lead a team committed to operational excellence in cyber defense, focusing on response quality, consistency, and automation of routine tasks to improve efficiency.

Your way to impact:

• Lead and mentor the CDC CIRT analysts to improve our incident response processes, with an emphasis on quality, consistency, and automation.
• Provide strategic guidance to cross-functional teams who focus on proactive security, ensuring seamless integration of incident data and insights.
• Collaborate closely with teams across PayPal to maximize operational efficiency in security response processes.
• Drive continuous improvement by identifying opportunities for process optimization and automation.
• Assume ownership of key cybersecurity applications/tools focused on incident response, setting the vision and guiding the team towards operational excellence.
• Demonstrate exceptional crisis management skills by calmly steering the team through high-pressure situations, ensuring efficient and effective incident resolution without compromising on quality or security.
• Oversee incident response readiness exercises, conducting simulations and tabletop exercises to fine-tune PayPal's ability to react swiftly and effectively to security incidents.

Your day-to-day:

• Monitor security alerts and events from various sources and direct the team in responding promptly to security incidents, following the established incident management plan.
• Collaborate with security teams to conduct in-depth analysis of security events and incidents, utilizing advanced threat intelligence and security tools.
• Maintain accurate records of security incidents and provide regular updates to stakeholders.
• Highlight and present critical incidents to senior leadership, ensuring transparency and ongoing improvement in response capabilities.
• Build and nurture influential partnerships with key stakeholders, serving as a bridge between cybersecurity and other cross-functional teams.
• Review and refine the incident management plan based on learnings from previous incidents.

What you need to bring:

• Proven track record in security incident handling and security operations, with an emphasis on mentoring and nurturing the growth of team members.
• Strong understanding of network protocols, systems, and infrastructure security principles.
• Display strong incident management skills, emphasizing operational excellence, quality, and consistency.
• Exhibit strong crisis management abilities, maintaining composure and effective decision-making skills in high-pressure, fast-paced environments.
• Ability to highlight and present critical incidents to senior leadership, ensuring effective communication and engagement at the highest organizational levels.
• Remain updated on industry trends and emerging threats, sharing this knowledge with your team in an educational and motivating manner.
• Lead cross-functional security projects that involve incident response, contributing to skill development among your team members.
• Possess excellent communication skills to collaborate with cross-functional teams and convey complex security concepts effectively.

We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don't hesitate to apply.

Additional Job Description:

Subsidiary:

PayPal

Travel Percent:

0

Our Benefits:

At PayPal, we're committed to building an equitable and inclusive global economy. And we can't do this without our most important asset-you. That's why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.

We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit https://www.paypalbenefits.com

Who We Are:

Click Here to learn more about our culture and community.

PayPal has remained at the forefront of the digital payment revolution for more than 20 years. By leveraging technology to make financial services and commerce more convenient, affordable, and secure, the PayPal platform is empowering more than 400 million consumers and merchants in more than 200 markets to join and thrive in the global economy. For more information, visit paypal.com.

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at [email protected].

Any general requests for consideration of your skills, please Join Our Talent Community.

As part of PayPal's commitment to employees' health and safety, we have established in-office Covid-19 protocols and requirements, based on expert guidance. Depending on location, this might include a Covid-19 vaccination requirement for any employee whose role requires them to work onsite. Employees may request reasonable accommodation based on a medical condition or religious belief that prevents them from being vaccinated.