Senior Manager, Deal Management

Company Description

Zayo provides mission-critical bandwidth to the world’s most impactful companies, fueling the innovations that are transforming our society. Zayo’s 141,000-mile network in North America and Europe includes extensive metro connectivity to thousands of buildings and data centers. Zayo’s communications infrastructure solutions include dark fiber, private data networks, wavelengths, Ethernet, and dedicated Internet access. Zayo serves wireless and wireline carriers, media, tech, content, finance, healthcare and other large enterprises.

​Company Description

Zayo Group Holdings, Inc. provides communications infrastructure solutions, including fiber and bandwidth connectivity, colocation and cloud infrastructure to the world’s leading businesses. Customers include wireless and wireline carriers, media and content companies, cloud providers, finance and professional services and other large enterprises. Zayo provides customers with flexible solutions and self-service through Tranzact, an innovative online platform for managing and purchasing bandwidth.

Position Description

As Manager in the Deal Desk team, you will be a critical leader of the Zayo deal management process. In this role, you will have the opportunity to drive team execution on our deal management processes for one of our sales segments, ranging from deal support, quote preparation, contract review, approval management, and deal processing. You will also have the opportunity to continually improve our process, ensuring a scalable and sustainable support model for our expanding sales team.

Responsibilities

• Acts as a focal point of contact for all transactional and strategic deals within your segment
• Manage team of Individual Contributors including driving execution on KPI within the team, leading ongoing training and development, and developing deal by deal commercial strategy
• Works cross-functionally with other areas (Legal, Product, Ops, Finance) to ensure that deals move quickly, efficiently and intelligently through the process
• Drives commercial strategy trends and direction around analyzing deals within your segment
• Proven leadership skills to continually improve and streamline working practices, tools and processes
• Supports large RFP submissions with the following activities: deal shaping, deal approvals, deal quality reviews and win strategy sessions
• This role will have purview over multiple internal systems and require someone who can align legacy process and tools into our current environment

Qualifications

• BS/BA Degree; Advanced degree preferred
• 5+ years of Deal Desk and Sales Operations supporting enterprise customers
• Previous experience leading a team
• Experience working with contract structuring and commercial terms negotiation
• Experience with RFPs and working with different commercial models and pricing structures
• Customer-focused and self-motivated with a great sense of urgency and follow-through
• Excellent writing skills, a technical and analytical mindset, and substantial experience supporting proposal responses for enterprise customers
• Excellent at communicating with, and gaining consensus from internal leadership teams
• Ability to work effectively across internal and external stakeholders
• Strong financial acumen, including financial modeling and return on investment analysis 
• Strong telecom industry product knowledge
• Ability to develop high performing teams and deliver continuously at high performance levels
• Requires an individual who is detailed oriented with superb organizational skills and the ability to multitask and prioritize. Requires an ability to work and meet strict deadlines with limited supervision.

Rewards

• Full-time Zayo employees are also eligible for a discretionary bonus, based on the performance of the Company, an employee’s business segment, and the individual employee
• Excellent benefits including health, dental, vision, 401 (k), disability and life insurance
• Fitness membership discounts
• Generous paid time off policy including paid parental leave

Base salary: $104,200 - $120,000, commensurate with experience

Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time

Benefits, Rewards & Wellness

• Excellent Health, Dental & Vision Insurance

• Retirement 401(k) Savings Plan

• Fitness membership discounts

• Generous paid time off policy including paid parental leave

Zayo provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, provincial or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.