Senior Manager, Distrubution

Department: Distribution & Transportation

Reports to: Senior Director, Warehousing and Logistics

Job purpose:

As the Senior Manager, Distribution, you are accountable for leading the overall Distribution operations in a high growth environment. This includes creating a service-focused ,efficient and cost-effective distribution center that supports our Ecommerce, Retail and Wholesale business channels. In this role, you will oversee all inbound and outbound operations while providing leadership and coaching for all Managers, Supervisors, Team Leaders and Associates. Key accountabilities for this role include scaling operations to support our rapid growth, delivering continuous improvement in service levels across all channels and creating flexible, resilient and efficient processes.

Key responsibilities and accountabilities:

• You oversee all aspects of warehouse operations including but not limited to inbound receiving, order fulfillment and inventory integrity in our automated environment.[SA1] 
• You support the rapid scaling of our business with a service oriented approach, while also ensuring operational controls and discipline are in place.
• You ensure efficient and cost effective operations with a balance between high efficiency rates and a superior service level for all business channels including; e-Commerce, Retail and B2B.
• You effectively communicate and work cross-functionally with key internal and external partners such as Logistics, Planners, Dealers and Customers Service Reps, B2C, and vendors and suppliers to produce outcomes in line with the company’s vision
• You build effective relationships with cross-functional partners in Planning, Logistics, Finance,
• You set challenging productivity targets and enroll the entire team to achieve them, maintaining performance metrics for the department and reporting results to Senior Management regularly
• You hold Supervisors and Team Leaders accountable to the operational goals/ metrics and maintain data depicting all set key-performance indicators.
• You are committed to coaching and continuous development of Managers, Supervisors and Team Leaders in the Distribution Centre
• You foster an environment of open communication where people feel comfortable sharing feedback for maximum engagement
• You ensure staffing levels meet work commitments through proactive labor management and forecasting
• You support in developing the annual operating budget and ensure operational performance goals are met within prescribed cost, revenue, and profit parameters
• You implement industry compliant health and safety practices and create a safe and fun work environment at all times
• You support with other strategic projects and assignments as required

If you were the Senior Manager, Distribution, here’s what you might be working on:

• Implementing and optimizing our world class fulfillment technology
• Working across insourced and outsourced network to drive process excellence
• Leading/developing/building best in class/world class Distribution team
• Working cross-functionally to scale ahead of Arcteryx's amazing growth

Additional experience, education and/or skills:

• You have a Bachelor’s Degree in Business, Supply Chain, Logistics, Engineering or other equivalent discipline
• 8+ years’ experience in Distribution centre leadership, distribution automation, apparel or retail operations
• You have proven leadership capabilities with the ability to inspire and motivate a team
• You have strong communication skills and are skilled in change management
• You have strong financial and budgeting skills
• You have a knowledge of health, safety, and security practices at commercial/industrial facilities.
• You are flexible and understand the cyclical needs of the Retail & Apparel business, including weekends and evenings as required to meet company objectives
• You have excellent decision making and problem resolution skills
• You are upbeat, optimistic and passionate about your work
• You are proficient in the use of Microsoft Office
• You set a clear vision, align your team around common objectives, and foster commitment to these objectives
• You are proactive in identifying the root cause of issues and developing solutions
• You inspire breakthrough thinking and continuous improvement

Equal Opportunity

Arc’teryx is committed to actively creating and fostering a culture of inclusivity where voices are heard, people are seen, and values are respected. We care about the uniqueness of our applicants, employees, and guests, and we do so in a safe space fueled by curiosity and acceptance.

Creating an inclusive workplace is connected to our core values, while also having the added benefit of helping make our business better. We believe inclusion helps us to create a healthier, happier workplace, drive creativity and innovation, and reflect the communities where we operate. ​

All applicants, employees, and guests can expect equality of opportunity and fair treatment in alignment with our values.

Design your Purpose. Live our Values.

DISRUPTIVE EVOLUTION. Design your future through challenge, experimentation, and inspiration.

COMMIT. Set and deliver on bold objectives as we collectively raise the bar.

LIVE IT. Deepen your connection to nature and live your most purposeful life.

LEAVE IT BETTER. Create a better world, together.