Senior Manager, DRAM Customer Quality HBM

Advancing the World’s Technology Together
Our technology solutions power the tools you use every day--including smartphones, electric vehicles, hyperscale data centers, IoT devices, and so much more. Here, you’ll have an opportunity to be part of a global leader whose innovative designs are pushing the boundaries of what’s possible and powering the future. 

We believe that innovation and growth are driven by an inclusive culture and a diverse workforce. We’re dedicated to empowering people to be their true selves. Together, we’re building a better tomorrow for our employees, customers, partners, and communities.

What You’ll Do

We are looking for a Senior Manager, DRAM Customer Quality HBM Package.  The individual will Work directly with key customers and the ODM/OSAT manufacturers to support the adoption and High Volume Manufacturing (HVM) ramp of advanced High Bandwidth Memory (HBM), Graphics, and/or Low Power DRAM.

Location: Onsite at our San Jose, California headquarters 5 days a week

Job ID: 41475

• Track and drive resolution of technical issues, including Failure Analysis/8D, Change Notifications, and monthly or quarterly performance reports to ensure deadlines and customer expectations are met.
• Take leadership in frequent communication with customers and internal engineering teams to align on quality and performance goals.
• Manage and maintain CRM details for customers’ related technical/quality requirements across global teams.

What You Bring

• Bachelors in Electrical Engineering or related Physical Science with 15+ years of experience or Masters in Electrical Engineering or related Physical Science with 13+ years of Industry Experience or PhD in Electrical Engineering or related Physical Science with 10+ years of Industry Experience Preferred.
• Expertise in embedded systems design, engineering, or manufacturing/assembly which utilize high performance DRAM on board or advanced multi-chip packaging (SIP, POP, COWOS, etc.).
• Experience in a B2B customer facing role supporting highly technical content.
• Excellent writing skills with the ability to edit, clarify and consolidate customer expectations and report out on short timelines.
• Platform design related to memory controller or memory channel and high speed interface.
• You’re inclusive, adapting your style to the situation and diverse global norms of our people.
• An avid learner, you approach challenges with curiosity and resilience, seeking data to help build understanding.
• You’re collaborative, building relationships, humbly offering support and openly welcoming approaches.
• Innovative and creative, you proactively explore new ideas and adapt quickly to change

#LI-MD1

Equal Opportunity Employment Policy
Samsung Semiconductor is proud to be an equal opportunity workplace and affirmative action employer. We’re committed to fostering an inclusive environment where everyone feels welcomed and empowered to do their best work. We hire the best talent for our teams, regardless of race, religion, color, age, disability, sex, gender identity, sexual orientation, ancestry, genetic information, marital status, national origin, political affiliation, or veteran status. Our focus is on hiring teammates with humble expertise, kindness, dedication and a willingness to embrace challenges and learn together every day.

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