Senior Manager - End User Computing & Services

Location : St. Louis MO

City : Chesterfield

State : Missouri (US-MO)

Country : United States (US)

Requisition Number : 24822

Overview:

The IT End User Computing Manager supports the large enterprise environments with a high-level understanding of technology and being able to find appropriate benefits to deploying new capabilities within the technical and business teams. Being flexible while evaluating and implementing IT strategies is essential to help the End User Experience team to meet financial and operational needs. Day-to-day activities include guiding direct reports, supervising necessary support activities and providing project leadership when necessary.

Responsibilities:
• Conduct stand-up meetings and manage workloads of the team• Evaluate industry trends and the product landscape to determine how they apply to the end user computing experience• Develop, maintain, and communicate end-user PC upgrades and patching roadmap (lifecycle)• Serve as escalation point for teams, provides updates, and leads root cause analysis to executive management in support of the continuous improvement initiatives through quantitative metrics• Design, document and refine PC build and application packaging operational processes and strategy• Ensure the successful and continued operation of the company's endpoints (e.g., mobile, laptop, peripherals, work from home, conferencing)• Report/trend analysis of IT issues, problems, and potential risks.• Develop and maintain an MDM Solution strategy.• Develops skills and capabilities of team members coaching needs of all personnel

Key Performance Indicators:

• EC Management
  • Go Lives with minimal / no business disruptions
  • Status Report with initiatives evolution and progress
• Project Portfolio delivery
  • On Scope: Ability manage and deliver projects as requested
  • On budget: ability to manage and deliver projects within the approved budget
  • On time: ability to manage and deliver projects within the time plan
  • No disruptions: ability to manage and deliver projects without impacting business operations+

Requirments/Qualifications:

• Bachelor's degree in an IT-related field of study, with 10+ years of equivalent work experience is essential
• Strong IT knowledge along with managerial capabilities and efficient planning skills
• Experience in IT endpoint definition/management
• Experience leading teams to accomplish technology-centric objectives, ideally with hardware and software elements
• Thinks strategically but quickly pivots to tactical action
• Experience with dealing with IT suppliers (e.g., selection, management)
• Experience leveraging products such as SCCM, Tanium, JAMF, or other platforms to manage workstations in a medium to large enterprise environment
• 3 years of Microsoft Active Directory administration experience
• Detail oriented, with focus on high quality and customer support
• Strong understanding of desktop technologies, end user productivity applications, unified communications, virtualization, and collaboration services
• Excellent written and verbal communication skills
• Strong communication and writing skills
• Good decision making and troubleshooting skills
• Excellent observation and analytical skills
• Strong financial planning and management skills
• Good time management skills
• Inspire an open-minded, service-oriented, Agile attitude and strong problem-solving ability
• Strong multi-cultural people management skills
• Ability to interpret business objectives and successfully incorporate those objectives into the project(s)

Bunge (NYSE: BG) is a world leader in sourcing, processing and supplying oilseed and grain products and ingredients. Founded in 1818, Bunge's expansive network feeds and fuels a growing world, creating sustainable products and opportunities for more than 70,000 farmers and the consumers they serve across the globe. The company is headquartered in St. Louis, Missouri and has 25,000 employees worldwide who stand behind more than 350 port terminals, oilseed processing plants, grain facilities, and food and ingredient production and packaging facilities around the world.

Bunge is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, transgender status, national origin, citizenship, age, disability or military or veteran status, or any other legally protected status. Bunge is an Equal Opportunity Employer. Minorities/Women/Veterans/Disabled