Senior Manager, Enterprise Partnerships

Rocket Travel is looking for a Senior Manager, Partnerships to join our growing Enterprise Partnerships team. We are looking for someone who has a great track record in account management, sales, negotiation skills and is excited to take on the day to day management of our largest partner, a major financial institution. The Senior Manager, Enterprise Partnerships role reports into the Director of Enterprise Partnerships  and will work closely with the Commercial Project Manager to drive value for our partner.

• Work with a group of intrinsically motivated people with a track record for building successful new businesses from scratch.
• Embody curiosity, community, and accountability. We live and build products by these values every day. 
• Own decisions and take action that can be implemented in a matter of days (or hours).
• Get inspired and encouraged to vacation faster, with an annual vacation stipend.
• Receive a competitive compensation package, including bonus, 401k with match, flexible vacation time, maternity and paternity benefits, health, and dental insurance.
• Total Compensation is based on experience - Salary: $100k - $135k + Bonus: 40%   
• Can have a flexible work schedule. We have great offices in Chicago’s West Loop and in NYC’s Empire State building, we have a hybrid team, and a flexible work environment
• Share your passion for travel with equally adventurous teammates. 
• Work within the largest online travel company in the world. Rocket Travel creates B2C and B2B2C travel products and is part of Booking Holdings (BKNG). We have many worldwide partners and a diversified business. Despite the world’s current situation, Booking Holdings has been rated the healthiest company in travel, and Rocket itself is already seeing travel demand surpass pre-pandemic levels

• Communicate effectively and develop strong strategic relationships with people at all levels of the organization including senior management, both internally and externally.
• Manage and grow a complex strategic partnership, overseeing multiple work streams and collaborating with several product owners to roll out ongoing product enhancements to our proprietary white label template used by our partner.
• Collaborate and lead cross-functional internal and external teams through account reviews, strategy meetings and complex projects, including:
• Commercial/Partnerships
• Customer Service
• Finance and Accounting
• Information Security
• Marketing
• Product and Technology
• Reporting and Analytics
• Supply
• Master the details and drive the analysis that leads to key decisions (e.g., product, commercial, legal) for the partner. This takes a strong ability to stay on top of complex issues while not losing sight of the larger strategic and financial aims of the business.
• Develop distinctive partner presentation materials, including account reviews, strategic marketing recommendations and product collateral. 
• Develop and drive effective marketing tactics that focus on new customer acquisition within existing and new marketing channels. 
• Identify roadblocks, report and escalate to appropriate stakeholders while sharing impact to overall business performance
• Collaborate with the Commercial Project Manager to manage the robust meeting calendar related to the partnership, including:
• Disseminating accurate schedule of weekly variable and static meetings 
• Ensuring every meeting has a clear topic and agenda
• Tapping relevant stakeholders to attend and own takeaways
• Securing and posting detailed meeting notes and clarifying deliverables with relevant stakeholders 

• 7+ years of proven work experience in building effective client relationships via account management at a technology company, online travel company, financial services institution, or at an institution managing large Fortune500 accounts 
• Bachelor's Degree, MBA or Master’s Degree  in appropriate field of study or equivalent work experience
• Excellent communication skills when communicating digitally or verbally both internally and externally
• Entrepreneurial and able to work autonomously, with a strong affinity for strategic thinking
• Ability to manage multiple tasks and projects simultaneously, prioritize time effectively, and pivot quickly where business needs demand it - technical project management experience a plus
• Curious, data driven and energized by fast-paced data-driven working environments
• Strong negotiation skills to get the best deal externally and to properly prioritize internally
• Hyper detail oriented, regimented and thorough
• Willingness to travel regularly and meet partners face-to-face
• Passion for the business of travel

We make travel more rewarding than anyone else 

Rocket Travel awards customers for booking travel through our products, allowing people to earn or use loyalty benefits from their favorite loyalty programs.

Our journey

We began in 2013 with the same goal of making travel even more rewarding. This started with our bespoke Rocketmiles website, earning travelers their favorite airline loyalty miles for hotel bookings, and every year since, we’ve advanced our goal.

We now partner with over 60 loyalty programs that travelers can choose from, we build unique partner-branded travel sites, we offer the ability to earn and redeem loyalty rewards, we sit within Booking Holdings—the most experienced Group of travel companies in the world—and we continually grow the number of ways that people can book travel through us, from stays to cars and more.

Travel constantly evolves, opening additional opportunities to create rewarding experiences, and we intend to be at the forefront of building and innovating on those for travelers worldwide.

A diverse and global team

Our teammates work across the globe, in person and remotely. We have offices in Chicago, NYC, Bangkok, Bogota, Kuala Lumpur, Manila, and Cebu. No matter where people work, our main team-building goal is to create a diverse, equitable, and inclusive environment. We do that with a Diversity and Inclusion Committee, setting DEI hiring goals, investing in employee retention, and conducting regular team training that fosters collaboration and morale.

All of these efforts help ensure that we’re promoting a supportive workplace, where people are motivated to grow professionally and build rewarding travel experiences together. 

Note on general employment requirements

Candidates should be authorized to accept employment in the US from any employer, should be willing to start within three weeks of accepting an offer, and should be able to work the same daily working hours as our Chicago office.

A final word

If the idea of working within an environment that promotes accountability, curiosity, and community to build reward travel products sounds motivating to you, we would love to hear from you—even if you’re unable to meet 100% of the job requirements. We never expect people to have all of the answers, as long as they’re willing and able to learn and grow with us.