Senior Manager, Fiber Engineer

Company Description

Zayo provides mission-critical bandwidth to the world’s most impactful companies, fueling the innovations that are transforming our society. Zayo’s 133,000-mile network in North America and Europe includes extensive metro connectivity to thousands of buildings and data centers. Zayo’s communications infrastructure solutions include dark fiber, private data networks, wavelengths, Ethernet, and dedicated Internet access. Zayo serves wireless and wireline carriers, media, tech, content, finance, healthcare and other large enterprises.

Position Description

The Senior Manager, Fiber Engineering Metro will provide direct supervision and guidance to a group of 10 – 12 Fiber Engineers and GIS Specialists who design of physical fiber path across the Zayo network in support of providing fiber-based services. This role will have overall responsibility to manage the inventory of the Zayo fiber network through database tracking of fiber enclosures, fiber optic cable, conduit, and building data. 

Responsibilities

• Provide direct supervision to a group of assigned Fiber Engineers and GIS Specialists.
• Set departmental objectives and report on progress and project milestones.
• Handle and resolve customer problems that are escalated for management attention.
• Produce & use various reports for departmental management of work objectives.
• Organize and coordinate with internal organizations to support the timely and accurate implementation of large, complex projects.
• Provide department management in Ops and Sales on-going reports in terms of work status, activity issues, and steps of resolution.
• Design routes for fiber-based services including point-to-point, ring, and path diverse routing.
• Researches existing databases, files, and records for purposes of network design, optimization, and relocation of fiber facilities.
• Estimate and provide design schematics of path, distances, and quantity of splicing work to be performed for fiber projects, relocation of existing fiber facilities, and restoration of existing traffic.
• Ensure fiber optic database is current and accurate by inputting data regarding location of fibers and fiber enclosures into the data management system.
• Ensure inventory of fiber circuits is accurate by inputting data into inventory management data base and maintaining information as changes occur.
• Establish and maintain effective communications and professional working relationships with customers and internal personnel.
• Organize workday efficiently to maximize productivity by utilizing proper time management techniques.
• Comply with departmental and corporate internal controls and processes.
• Employ the highest ethical and business standards and always conduct himself/herself with the greatest degree of professional integrity.
• Assist in the accomplishment of company objectives by performing other related duties as assigned.

Qualifications

• 4 year College Degree in Engineering or equivalent network experience.
• 5 years technical work experience in the telecommunications industry with emphasis on engineering methods, OSP/ISP, optical equipment & applications, and project management.
• Basic knowledge of fiber network design preferred.
• Proficient in use of current office productivity software and standard office equipment.
• Knowledge of design techniques, tools, and the ability to function independently of supervision.
• Proficient analytical, organizational, and time management skills, including the ability to effectively prioritize assignments.
• Demonstrated ability to utilize database management software system.
• The individual must be flexible in terms of hours worked and available on a 24/7 basis.
• Domestic travel is essential to the responsibilities of this position.

Base pay range: $98,700-$131,600 commensurate with experience.

Benefits, Rewards & Wellness

• Excellent Health, Dental & Vision Insurance

• Retirement 401(k) Savings Plan

• Fitness membership discounts

• Generous paid time off policy including paid parental leave

Zayo provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, provincial or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.