Senior Manager, Field Training

The Senior Manager, Field Training is responsible for leading the learning & development of our national field teams. Reporting into the VP, Learning & Development, you will lead a learning and development team, focused on the growth and development of an employee population across the country, from New York to San Francisco. Under your direction, our operations team will learn, grow and execute with brilliance.

What you'll do:

• Collaborate on the CLEAR field training short and long term strategy development and socialization
• Lead the creation, execution and adoption of a broad range of training programs in the field – including technical, security, product, operations and more
• Responsible for distributed team and execution of learning & development within assigned division contributing to team success
• Grow and lead a team of Divisional Field Trainers
• Design and operationalize CLEAR Centers of Excellence, ensuring field leadership team members are onboarded consistently to build operational competence
• Optimize training modules and processes to support field new hire onboarding programs
• Prioritize and manage multiple priorities, work streams and cross functional communication
• Build radically candid relationships that leave the field team better than how you found them

What you're great at:

• 5+ years of experience in learning & development/training
• 3+ years of experience working in the hospitality/retail/service industries
• Experience leading and developing a remote learning & development team
• Strong attention to detail and flawless execution
• Proactive and proven communication skills
• Ability to travel up to 75% of the time

How You'll be Rewarded:

At CLEAR we help YOU move forward - because when you’re at your best, we’re at our best. You’ll work with talented team members who are motivated by our mission of making experiences safer and easier. Our hybrid work environment provides flexibility. In our offices, you’ll enjoy benefits like meals and snacks. We invest in your well-being and learning & development with our stipend and reimbursement programs. 

We offer holistic total rewards, including comprehensive healthcare plans, family building benefits (fertility and adoption/surrogacy support), flexible time off, free OneMedical memberships for you and your dependents, and a 401(k) retirement plan with employer match. 

The base salary range for this role is $100,000 - $130,000, depending on levels of skills and experience.

The base salary range represents the low and high end of CLEAR’s salary range for this position. Salaries will vary depending on various factors which include, but are not limited to location, education, skills, experience and performance. The range listed is just one component of CLEAR’s total compensation package for employees and other rewards may include annual bonuses, commission, Restricted Stock Units

About CLEAR

Have you ever had that green-light feeling? When you hit every green light and the day just feels like magic. CLEAR's mission is to create frictionless experiences where every day has that feeling. With more than 13+ million passionate members and hundreds of partners around the world, CLEAR’s identity platform is transforming the way people live, work, and travel. Whether it’s at the airport, stadium, or right on your phone, CLEAR connects you to the things that make you, you - unlocking easier, more secure, and more seamless experiences - making them all feel like magic.

#LI-Hybrid