Senior Manager, Finance & Accounting

Sr Manager, Finance & Accounting

Aisera offers the world's first AI-driven service experience solution that automates operations and support for IT, Sales, HR, Ops and customer service, making businesses and customers successful by offering consumer-like self-service resolutions to users. Aisera fast tracks the digital transformation journey with user and service behavioral intelligence that drives end-to-end automation of tasks, actions, and business processes. We are a top-tier, VC-funded startup headquartered in Palo Alto, Calif. and a strategic partner with AWS, Microsoft Azure, Google Cloud, ServiceNow and Salesforce.

Aisera has received numerous recognitions, including the following: Forbes AI50; CNBC Upstart 100 Top Startup; Gartner Cool Vendor; Red Herring Top 100 Global Innovator; CIO Innovation Startup Award; CIO Review Top ITSM Solution; Aragon Research Hot Vendor; TiE50 Startup Award; and Silicon Review 50 Most Admired Companies.

Join our dynamic and fast-paced team and be a part of our journey to revolutionize the industry.

The Role: 

You will be reporting to the VP, Finance & Corporate Controller, and will work closely with business partners, and senior management to facilitate our rapid growth. You will also work with them to manage their budgets and forecasts and report the actual vs. budget on a regular basis. Additionally, you will have ownership of the day-to-day financial reporting process. You will also facilitate communications across the organization, delivering insightful analysis and reports to internal and external parties, and manage the accounting function with timely and accurate financial reporting.

This role is based out of our Palo Alto, CA office (hybrid arrangement possible).

Responsibilities:

·         Working closely with the Sales Ops team to ensure accuracy in our data (ARR, funnel data, etc.) and to drive analysis that will impact our GTM efforts (e.g. funnel conversions, sales efficiency, net dollar retention, etc.)

·         Support build of reporting dashboards and KPIs to provide actionable insights to business partners across R&D, GTM and G&A

·         Enable the business to hit annual top line and bottom line target

·         Create the annual and quarterly budget for each department and consolidated level

·         Monthly report the operational dashboard and financial metrics to each department leader

·         Coordinate and prepare materials for executive review, including Board deck

·         Monthly and quarterly close and forecasting activities; financial variance analyses from budget to actual, highlight risks & opportunities, headcount variances

·         Create customized reports in NetSuite to facilitate the budget to actual analysis from granular level to summary level

·         Leading ad hoc analysis to help evaluate new initiatives such as new business opportunities, strategic partnerships, pricing and packaging, etc.

·         Work as part of Deal Desk in sales contract review to support sales team

·         Maintain and update revenue recognition policy

·         Manage sales use tax report and filing via Avalara

·         You will participate in or drive ad-hoc projects for process automation and compliance

Basic Qualifications:

·         12+ years of Accounting and Finance experience and minimum 9 years of operational accounting experience in the tech industry

·         Experience working in a fast-paced environment similar to a high-tech start-up

·         A demonstrated history of solving multiple and complex operational and accounting challenges

·         Strong interpersonal written and oral communication skills

·         Solid organizational skills along with an aptitude for information technology

·         Self driven, keen to learn new things, and provide good suggestions upward for process improvement

·         Solid skills in accounting ERP, NetSuite, FP&A analysis tool (e.g. Anaplan, Adaptive, Vareto) is a plus, Salesforce is a plus.

·         Expert in word, excel, PowerPoint and google sheet and google slides

·         Bachelor’s or higher degree in Accounting, Finance, or related field

Aisera is Global and our success draws upon the diverse viewpoints, skills and experiences of our employees. We are proud to be an equal opportunity employer and are committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity or veteran status.

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