Senior Manager, Finance & Accounting

What We Do: AI Service Management (AISM):

Aisera offers the world's first AI-driven service experience solution that automates operations and support for IT, Sales and customer service, making businesses and customers successful by offering consumer-like self-service resolutions to users. Aisera fast tracks the digital transformation journey with user and service behavioral intelligence that drives end-to-end automation of tasks, actions, and business processes. Aisera is a top-tier, VC-funded startup headquartered in Palo Alto, Calif. and a strategic partner with AWS, Microsoft Azure, Google Cloud, ServiceNow and Salesforce.

Aisera has received numerous recognitions, including the following: Forbes AI50; CNBC Upstart 100 Top Startup; Gartner Cool Vendor; Red Herring Top 100 Global Innovator; CIO Innovation Startup Award; CIO Review Top ITSM Solution; Aragon Research Hot Vendor; TiE50 Startup Award; and Silicon Review 50 Most Admired Companies.

The Team:

We are a small but passionate team of 100+ based in the Bay Area. Aisera’s seasoned founding team has led companies through several prior successful startups and acquisitions. We give our employees a lot of responsibility and ownership of their work, and we hire people from a very wide range of backgrounds and experience. Our team members operate with a high degree of empathy for our customers and each other.

In this role:

You will work closely with business partners, and senior management to facilitate our rapid growth. You will also work with them to manage their budgets and forecasts. Additionally, you will have ownership of the day-to-day financial reporting process. You will also facilitate communications across the organization, delivering insightful analyses and reports to internal and external parties, and work closely with our Controller to manage the accounting function with timely and accurate financial reporting.  

Responsibilities:

• You will own and drive the month-end and quarter-end financial reporting process, including consolidation
• You will be responsible for U.S. payroll accounting, coordination with employee compensation and benefit related vendor, and associated process automation
• You will perform the budget to actual analysis
• You will manage the chart of account and check the accuracy of journal entries
• You will prepare and support the period-end reporting package, including presentation slides
• You will manage the international subsidiary accounting and coordinate with local accounting firm on compliance
• You will assist in the automation of sales use tax
• You will participate in or drive ad-hoc projects for process automation and compliance

Qualifications: 

• 10+ years of accounting experience and minimum 7 years of operational accounting experience in the tech industry
• Degree in accounting or related field with sufficient accounting experience
• Experience working in a fast paced environment similar to a high tech start-up
• A demonstrated history of solving multiple and complex operational and accounting challenges
• Strong interpersonal written and oral communication skills
• Solid organizational skills along with an aptitude for information technology
• Self driven, keen to learn new things, and provide good suggestions upward for process improvement
• Solid skills in accounting ERP, NetSuite is a plus
• Expert in word, excel, and powerpoint

About Aisera:

 - Fun place to work

 - Demanding job

 - Great team

 - Great opportunity 

Aisera Benefits

 - Medical, dental, and vision benefits

 - Holidays and flexible PTO

 - Paid family leave

 - 401(k) plan

 - Stock Options

 - Employment Assistance Program