Senior Manager Financial Operations

Fora is seeking a Senior Manager Financial Operations to oversee the end-to-end processes that determine a core part of the advisor experience: ensuring advisors are paid accurately and on time. Reporting to the VP of Finance this role will own booking ingestion and commission payouts while leading a team across HQ and offshore support.

This is an operator’s role. The Senior Manager Financial Operations will drive process improvements and automation efforts while serving as a key connective point between Finance and cross-functional partners across Product Engineering Advisor Experience and Operations. The scope of the role is highly dynamic and execution-oriented. Responsibilities may range from resolving payment issues alongside Engineering to partnering with Product on advisor-facing earnings tools to redesigning workflows that improve operational efficiency and scalability.

This role is ideal for someone who thrives in fast-moving environments takes ownership from start to finish and enjoys building better systems and processes while developing strong cross-functional relationships.

This role oversees two core functions: bookings ingestion and advisor payouts across all of the following areas:

• Operational process management: Design document and continuously improve end-to-end workflows across booking ingestion and payouts ensuring accuracy efficiency and scalability.
• Automation & escalation: Identify automation opportunities implement solutions that reduce manual work and build clear escalation paths for exceptions and issues.
• Strategic collaboration: Serve as the key liaison across Finance Product Engineering Data and Advisor Experience. Aligning FinOps with broader business objectives and driving cross-functional initiatives.
• Team leadership: Build mentor and manage a high-performing team across HQ and offshore. Including hiring performance reviews and day-to-day development.
• Performance monitoring: Own KPIs across bookings and payouts track trends and deliver regular reporting and actionable insights to senior leadership

• Experience: 5–8 years across a combination of consulting investment banking or high-growth startup environments. Experience in hands-on operational role is strongly preferred.
• Operator mindset: Comfortable balancing strategic thinking with hands-on execution. This role combines team leadership with day-to-day ownership of operational work and process execution
• Stakeholder management: Track record of working cross-functionally and translating operational needs into clear requirements.
• Analytical rigor: Data-driven approach to decision-making; comfortable building dashboards tracking KPIs and surfacing insights.
• Communication: Exceptional written and verbal skills across a wide range of audiences.
• Judgment: Sound decision-making in fast-moving environments.

• Background in a marketplace fintech or payments business
• Experience at a startup or high-growth company where processes were built from scratch
• Familiarity with financial operations tooling and comfort partnering with engineering teams
• Actively experimenting with AI tools in day-to-day work with genuine interest in how AI can transform operational functions
• MBA or other advanced degree

Compensation for this role varies based on experience with an indicative range of $140K–$195K + equity. Final compensation will depend on the level at which the candidate is hired as we’re considering multiple levels for this role.

• Unlimited vacation
• Health Insurance (including an option completely covered by Fora HQ)
• Dental & Vision Insurance
• Wellhub Memberships
• 401k plan with company match
• Commuter Benefits
• Supplemental Life Insurance
• Stock Options

This role is based in our beautiful New York City office (Tribeca/Fidi) with lots of natural light and great views. 

What We Do

Fora is the modern travel agency redefining what it means to be a travel advisor in today’s world. We’re a next-generation platform that provides a comprehensive business-in-a-box solution—combining cutting-edge technology personalized training a vibrant community and exclusive industry partnerships—all designed to empower anyone with a passion for travel to turn that passion into a thriving business. Whether you're a travel enthusiast or an experienced professional Fora equips you with everything needed to launch and scale a successful travel advisory business making it the ultimate way to align work with your lifestyle. At the heart of Fora is our mission: to power the next generation of travel entrepreneurs to transform their love for travel into a fulfilling full-time or part-time career offering unparalleled flexibility autonomy and support. We believe that everyone from seasoned travel professionals to first-time entrepreneurs can build a career that’s both profitable and aligned with their passions. Our platform combines innovative technology with the human touch offering: Best-in-class training programs to help agents develop expert knowledge no matter their starting point. A powerful suite of tools for booking client management and marketing ensuring agents can focus on delivering exceptional travel experiences. Access to an engaged community of fellow advisors fostering collaboration support and shared learning. Exclusive partnerships with top travel brands providing access to competitive rates perks and experiences that elevate advisors’ offerings. Since our founding in 2021 by experienced travel entrepreneurs Henley Vazquez Jake Peters and Evan Frank Fora has experienced rapid growth expanding to a team of 130+ full-time employees based in downtown New York City. Earlier this year we announced our $60 million Series B and C investment rounds led by Thrive Capital and Insight Partners with participation by previous investors including Forerunner and Heartcore Capital. This funding represents a vote of confidence in the enduring power of entrepreneurship and secures our ability to build a category-defining travel brand. We have a vision for the future that leverages the best of humans and the best of technology to create the first truly unified platform for all travel needs - from staycation to the safari.

Why Work With Us

Fora is redefining the travel industry by challenging norms and fostering a culture of growth curiosity and autonomy. We invest in cutting-edge technology to fuel innovation and empower our team to drive impactful change. Here you’ll find meaningful work with ample opportunities for internal growth.

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