Senior Manager, HR People Services

Title: Senior Manager, HR People Services | Remote US

Location: United States

Type: Regular Full Time

Workplace: remote

Category: Human Resources

JobDescription:

What You’ll Do

• Lead the administration, configuration, and optimization of HRIS systems to support various HR functions, including employee data management, payroll, benefits administration, and reporting.
• Collaborate with cross-functional teams to assess system needs, troubleshoot issues, and implement enhancements to improve system performance and user experience.
• Stay updated on industry trends and best practices in HR technology, recommending and implementing enhancements as needed.
• Develop and manage the onboarding process for new hires, ensuring a positive and seamless experience from offer acceptance through the first days of employment.
• Collaborate with hiring managers and cross-functional teams to coordinate onboarding activities, including orientation sessions, paperwork completion, and system access setup.
• Use Workday and other HRIS systems and tools to facilitate onboarding tasks, such as verifying employment eligibility, managing background checks, and preparing employee documentation.
• Gather feedback from new hires and stakeholders to continuously improve the onboarding process and enhance the overall employee experience.
• Supervise the HR People Services team, ensuring smooth day-to-day HR processes and transactions.
• Develop and maintain HR policies, procedures, and documentation to ensure compliance with legal requirements and company standards.
• Manage employee data and records accurately and confidentially, ensuring compliance with data privacy regulations.
• Provide guidance and support to employees and managers on HR-related inquiries, policies, and procedures.
• Process Improvement:
• Identify opportunities for process improvement within HR operations, HRIS, and related systems, implementing solutions to enhance efficiency, accuracy, and user experience.
• Conduct regular audits and quality checks to ensure data integrity and compliance with internal policies and regulatory requirements.
• Streamline workflows and automate manual processes wherever possible to optimize resource allocation and reduce administrative burden.
• Develop and generate regular reports and ad-hoc analyses from HRIS data to support decision-making and strategic planning.
• Provide insights and recommendations based on HR metrics and trends to drive continuous improvement and inform HR strategies and initiatives.

What You’ll Bring

• 10 years of experience in HR, focused on HRIS, Operations, administration and process optimization.
• Strong understanding of HR processes, regulations, and data privacy laws.
• Experience with HRIS platforms, preferably Workday, including configuration, reporting, and integrations.
• Excellent leadership, communication, and interpersonal skills.
• Strong analytical and problem-solving abilities, with a keen attention to detail.
• Ability to manage multiple priorities in a fast-paced environment and adapt to changing business needs.
• Bachelor’s degree in Human Resources, Business Administration, Information Systems, or equivalent experience in related field.

Bonus Points

• Experience in process improvement and project management methodologies
• Master’s degree in related field
• HR certification (e.g., PHR, SPHR)