Senior Manager, Inside Sales (Hybrid)

Date Posted:
2022-10-12-07:00
Country:
United States of America
Location:
PW100: East Hartford 400 Main Street, East Hartford, CT, 06118 USA
Position Role Type:
Hybrid
Job Description

Pratt & Whitney is working to once again transform the future of flight-designing, building and servicing engines unlike any the world has ever seen. And because transformation begins from within, we're seeking the people to drive it. So, calling all curious.

Come ready to explore and you'll find a place where your talent takes flight-beyond the borders of title, a country or your comfort zone. Bring your passion and commitment and we'll welcome you into a tight-knit team that takes our mission personally. Channel your drive to make a difference into shaping an organization and an industry that's evolving fast to the future.

Innovation through diversity of thought. At Pratt & Whitney, we believe diversity of thought enables creativity, innovation, and a foundation for inclusion. By fostering an inclusive culture, we accept a shared accountability and responsibility to recognize, sponsor, coach, hire and promote talent equally. We welcome our employees to be their whole - best - selves at work because trust, respect and integrity, are a part of our DNA.

At Pratt & Whitney, the difference you make is on display every day. Just look up. Are you ready to go beyond?

The Commercial Engines Customer Business Organization is seeking a member for our Inside Sales / Sales Operations team. The role directly supports the CBO New Engine Business (NEB) & Aftermarket Sales teams and customer campaigns efforts.

The successful candidate will report directly to the Sales Operations Associate Director and will assume ownership over the China Sales region. The candidate will be expected to provide day-to-day internal support to the Sales Directors on all sales-related initiatives ensuring overall business objectives are achieved.

This role provides a high level of cross functional team exposure and potential for high visibility throughout Commercial Engines, including Sales, Finance, Engine Services, Program Management, Legal and Marketing. It is a perfect development opportunity for individuals looking for a future career in Commercial Engines Sales.

Key responsibilities are focused around four primary functions:

1. Inside Sales & Campaign Support: Support Sales Directors and Regional Sales VP for an assigned region by being an integral part of the team that focuses on executing NEB & Aftermarket deals.

Potential duties include: ensuring alignment of critical campaign assumptions through completion of the CDF (Campaign Data File), leading CFT meetings, document reviews, contributing to SAB / Approvals presentations and presentation forums, customer engagement

2. Develop & maintain standard work and guidelines to support the sales campaign process

Includes maintaining CRM / Microsoft Dynamics Sales entity user guides and supporting user requests for new functionality Managing approvals meetings and scheduling Change communication and best practice sharing

3. Completing Airframer Operations tasks such as GTF Customer Aircraft Demand & Intel reporting

4. Completing sales reporting tasks and facilitating Campaign/Customer Focus Team Best Practice Sharing

Includes regional campaign prioritization and current status reporting for campaigns Facilitating After Action Reviews to incorporate Lessons Learned into the Sales Process

Additional responsibilities may also include:

Manage & lead thrust upgrade requests from customer request through financial approval and documentation to the customer Facilitate customer visits (visitor registration forms, assemble decks from various groups) Work with customers to understand their needs (setup product overview meetings, manage PW product offerings like EWR or Freedom, NDAs, etc.) Contribute to campaign strategy projects & initiatives Lead & primary contact person for General Terms Agreement (GTA) Aftermarket invoice approval processing & auditing

Basic Qualifications:

Bachelor's Degree and 10+ years prior work experience in Finance, Sales, Marketing, Customer Service, Project Management, and/or general business management 8+ years relevant aerospace experience required Excellent analytical & process definition skills Advanced use of Microsoft Office tools, specifically Excel and PowerPoint US Person Status required due to government contracts

Preferred Qualifications:

Degree concentration in Finance, Business Administration, Engineering or a related field Proficient in Mandarin Chinese Familiarity with gas turbine engine systems and components and engine maintenance practices with a strong understanding of the fundamentals of engine maintenance cost Interacting with external parties such as airline customers, airframers, and/or suppliers Broad knowledge of project management Substantial knowledge of Raytheon Technologies (RTX) and/or Pratt & Whitney (PW) projects, programs or systems in order to provide enhancements within job area An energetic, highly motivated candidate with strong cross-functional team leadership skills, high acumen for teamwork and the ability to work proactively

What is my role type?

In addition to transforming the future of flight, we are also transforming how and where we work. We've introduced role types to help you understand how you will operate in our blended work environment. This role is:

Hybrid: Employees who are working in Hybrid roles will work regularly both onsite and offsite. This means that responsibilities of the job need to be performed onsite on a regular basis.

Candidates will learn more about role type and current site status throughout the recruiting process. For onsite and hybrid roles, commuting to and from the assigned site is the employee's personal responsibility.

Raytheon Technologies is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

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