Senior Manager Marketing PMO

Collectors is the leading creator of innovative technology that provides value-added services for collectors worldwide. We grade authenticate vault and sell millions of record-setting collectibles all while modernizing and digitalizing the process to further our mission of helping collectors pursue their passions. We’re always on the lookout for talented people to join our growing team.

Our services span collectible trading cards autographs comic books coins video games event tickets and memorabilia. Our subsidiaries include PSA PCGS Beckett SGC and Card Ladder.

Since our founding in 1986 we have graded and authenticated millions of items. We employ more than 3000 people across our headquarters in Santa Ana California and offices in New Jersey Texas Florida Japan Shanghai Hong Kong Canada Mexico Germany and France.

As part of our interview process we request that candidates have their cameras on during video interviews. This helps foster meaningful conversation and allows us to create an experience that closely resembles our standard working environment. Certain interview steps may take place by phone. For remote roles and at our discretion candidates may be asked to participate in an on-site interview as part of the final stages of the process.

We understand there may be occasional circumstances requiring accommodation and are happy to discuss them as needed. Your recruiter will be able to clarify expectations and answer any questions you have.

Overview

We are seeking a highly strategic and operationally driven Sr. Manager Marketing PMO to lead and scale the operational infrastructure that powers our marketing organization. This role will serve as the connective layer across all marketing functions and key cross-functional stakeholders—driving alignment prioritization execution excellence and scalable ways of working during a period of accelerated growth and organizational evolution.

Reporting into the Head of Growth & Engagement Marketing this leader will oversee the marketing PMO function and guide a team of project managers and coordinators responsible for campaign operations planning and workflow execution. The role will work alongside their team and key marketing partners to elevate how marketing operates by building integrated planning frameworks scalable governance models operational rigor and enterprise-wide visibility that enable the organization to execute with greater speed clarity and impact.

This is an ideal opportunity for a systems-oriented leader who excels at driving organizational effectiveness influencing at the executive level and transforming operational complexity into scalable high-performing processes.

What You’ll Do

• Lead and Evolve the Marketing PMO Function: Own the vision strategy and roadmap for the Marketing PMO function building scalable operating models governance structures and delivery frameworks that elevate organizational maturity across planning prioritization resource management and execution oversight. Lead and mentor a high-performing PMO team while driving operational excellence across the marketing organization.

• Drive Enterprise Marketing Planning & Integrated Operations: Oversee quarterly planning campaign planning roadmap management and organizational prioritization across marketing functions ensuring alignment between business objectives resource allocation delivery timelines and execution priorities. Lead cross-functional planning cadences and operational reviews that improve transparency accountability and decision-making.

• Connect Marketing Ways of Working Across Teams: Harmonize workflows and operating rhythms across Product Marketing Creative & Content Communications Channel Marketing Growth & Engagement Events and other functions by implementing scalable processes governance models intake systems and collaboration frameworks that improve execution quality and reduce operational friction.

• Partner Cross-Functionally to Drive Strategic Execution: Serve as a strategic operational partner across business product & technology finance legal operations and customer service teams leading complex cross-functional initiatives while proactively identifying organizational risks execution gaps resource constraints and process inefficiencies to ensure alignment with company and GTM priorities.

• Optimize Tools Reporting & Operational Visibility: Own and evolve the marketing organization’s work management ecosystem including Asana and related operational tools while developing executive dashboards reporting frameworks operational KPIs templates playbooks and AI-enabled workflows that improve visibility consistency efficiency and scalability across the organization.

• Champion Continuous Improvement & Organizational Excellence: Foster a culture of accountability collaboration agility and continuous improvement by leading operational transformation initiatives driving adoption of new tools and processes through effective change management and continuously refining marketing operating models to support evolving business needs and future growth.

Salary Range: The salary range for this position is $139000 - $225000. Actual compensation on this range varies based on a variety of non-discriminatory factors including location job level experience and skill set. This role may be eligible for bonuses commissions or other forms of compensation please ask your recruiter for details.

Who You Are

• 10+ years of experience in Marketing Operations PMO Program Management Business Operations or related fields including 3–5 years of people leadership experience managing and developing high-performing teams.

• Proven success leading and scaling PMO or operational functions within fast-paced matrixed organizations with the ability to connect strategic goals to scalable execution frameworks and operational processes.

• Deep understanding of integrated marketing organizations campaign operations GTM planning and cross-functional execution including experience building enterprise planning processes governance models and operational frameworks.

• Strong cross-functional collaborator systems thinker and change leader with experience aligning stakeholders navigating complexity and driving organizational transformation in high-growth environments.

• Demonstrated success managing complex cross-functional programs with competing priorities strong operational rigor and the ability to translate data and complexity into clear recommendations action plans and executive-level communication.

• Expertise with work management and collaboration tools such as Asana Jira Monday.com Workfront Smartsheet Airtable or similar platforms.

• Bachelor’s degree required; PMP Agile certification advanced degree or equivalent operational leadership experience is a plus.

Reasons To Join Us:

• Health Insurance: All full-time employees are eligible to enroll in Medical Dental and Vision

• Additional Benefits: Full-time employees are eligible for fertility commuter and educational assistance benefits

• 401(K) Matching Plan: We are proud to offer a competitive 401k matching plan to our employees to support their future financial goals

• Vacation: All salaried employees are eligible for flexible time-off

• Holiday Pay: All regular full-time employees are eligible for ten company paid holidays

• Employee Discounts: Employees receive discounts on select grading services for approved submissions

• Flexible Hours: Many of our teams offer flexible schedules with varying shifts and will work with you to accommodate your needs

• Fun Working Environment: Our team members are invited to participate in celebrations holiday events and team building activities

#BI-remote #BI-hybrid #LI-remote

Collectors uses e-Verify to validate your ability to work legally in the United States.

We are aware that there are instances where individuals are receiving job offers that fraudulently allege to be from Collectors or one of our business units. This type of fraud can be carried out through false websites through fake e-mails claiming to be from the company or through social media. We never ask for personal information such as your bank account Social Security numbers or National IDs nor do we send or request payments for the purchase of business-related equipment. If you suspect fraud please reach out to [email protected].

We are committed to equal employment opportunity regardless of race color ethnicity ancestry religion national origin gender sex gender identity or expression sexual orientation age citizenship marital or parental status disability veteran status or other class protected by applicable law. We believe that a team that represents a variety of backgrounds perspectives and skills will better service the diverse community of collectors we support.

If you require an accommodation to apply or interview with us due to a disability or special need please email [email protected].

U.S. residents: for disclosures relating to personal information we collect during the employment application and recruitment process please see our Privacy Notice for U.S. Applicants.

If you are based in California you can read information for California residents here.

What We Do

Collectors has multiple business lines that grade authenticate and sell millions of high-value record-setting collectibles. We're the leader in third-party authentication and grading services for high-value collectibles including trading cards (Professional Sports Authenticator and Card Ladder) coins (Professional Coin Grading Services) video games (Wata) event tickets autographs and memorabilia and with your help we can continue to grow rapidly. Our goal is to make the joy of collecting accessible to everyone - collectors looking to complete their set inventors looking to maximize the value of their collection and anyone who’s looking to preserve a game card or coin that reminds them of fond memories in their lives. We’re entering an exciting new stage of growth as a result of our acquisition in 2021 led by entrepreneur and sports card collector Nat Turner D1 Capital Partners L.P. and Cohen Private Ventures in addition to renowned athletes and collectors. We’re investing in scalable modern infrastructure to support the maturation of the industry increasing value of collectibles and demand for our services. Help us build a tech-enabled business for collectors. Our services span collectible coins trading cards video games event tickets autographs and memorabilia through our subsidiaries which include Professional Sports Authenticators (PSA) Professional Coin Grading Services (PCGS) Wata Certified Coin Exchange (CCE) Collectors Corner Set Registry Collectors.com and the Long Beach Expo collectibles trade show. Since our founding in 1986 we have graded and authenticated more than 80 million items. We employ over 1000 people across our Santa Ana CA headquarters New Jersey Seattle Hong Kong Paris Shanghai and Tokyo.

Why Work With Us

Collectors has long been the global leader in third-party authentication grading and valuation services for collectibles. This gives us the chance to disrupt the industry by applying technological advances to our services. We strive to be the most innovative organization in collectibles building an ecosystem that celebrates the joy of collecting

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