Senior Manager, Mobile Analytics & Strategy (Plano, TX)

Position Summary

Making the future is everyday life at Samsung. We're seeking innovators who are called to not just change the world, but build a better one. We enable the best technology hardware on the planet, but our best is always a prototype for something better and our people thrive with a driven mindset - better builds on better. We believe that innovation and growth are driven by an inclusive culture and a diverse workforce. We aim to create a global team where everyone belongs and has equal opportunities, inspiring our talent to be their true selves. Together, we are building a better tomorrow for our customers, partners and communities.

This role will report to the Senior Director, Mobile Strategy and Analysis to drive product strategy in the US market. The individual will support the Plano, Texas based SEA Mobile Strategy Analytics teams, other internal stakeholder orgs (Carrier accounts, product marketing, Business planning, etc.,) and the Headquarters based North America product marketing organization.

The Sr. Manager of Mobile Business Analytics is responsible for managing Samsung Mobile division mobile data and support to derive insights for competitive strategy, market tracking in terms of market share, and analytics for Samsung's Mobile business in the U.S., which include Mobile Phones, Tablets, PC's, Wearables, Accessories businesses, etc. (Samsung's Mobile Business). Among them, the individual will mainly support Smartwatch and TWS market analysis. Also, maintain excellent liaison between leadership and team.

Role and Responsibilities

Roles and Responsibilities:

• SMART (MX internal market tracking system) management & Enhancement project as needed.
• Manage mobile product categories (HHP, Tablet, Smartwatch, TWS, accessories, and PC)
• Each product category requires one full time to support the product group's analysis and weekly market share publish
• Conduct a regular readout (monthly, quarterly) based on the assigned product category
• Articulate Channel breakdown information (i.e., online, retail, B2B) or new areas
• Support mobile accounts ad-hoc request / Leadership support / RPM support
• MBO, SEA evaluation KPIs management and call out the official market share.

Minimum Requirements

• Preferably in Business, Statistics/Finance, Analytics major/background
• 8+ years of relevant experience with a BA Degree is required; MBA with 6+ years of experience is a plus
• Experience in analytics, strategy, supply chain, mobile industry (Smartphone, Smartwatch, Tablets, PCs, etc.) /Big 3 Carrier industry experience a plus
• Strong preference for experience managing data sets, understanding of data hierarches and project management, familiar with syndicated research
• Excellent verbal and written communication skills, with an ability to interact effectively with people in a variety of corporate roles
• Demonstrated financial acumen, interpretation of business metrics

Skills and Qualifications

Necessary Skills and Attributes:

• Contribute to strategic business decision making by deriving insight from market and consumer data on the main issues of the brand, product and channel
• Demonstrated financial acumen, statistical analysis, ability to draw key insights from data and the "so what?" contributing to midterm and long term strategy.
• Ability to reconcile conflicting interpretation of data on market sell out and direction, competitor insights and strategy, experience working with syndicated research such as Strategy Analytics, NPD, Gap Intelligence, TraQline, or IDC a plus, experience communicating with outside stakeholders is a must.
• Manage the daily operations of an internal market sensing system, support account team requests while ensuring business requirements are met in a timely fashion. Strong understanding of data hierarchies and strong commitment and responsibility for due diligence.
• Deliver regular/ad-hoc reports with actionable recommendations to Mobile division and Samsung Executive team, demonstrates flexibility and adaptability in fast-paced work environment with shifting priorities, you are comfortable in ambiguity and can work to meet tight deadlines.
• Strong communication and relationship management. Experience working cross functionally in a highly matrixed organization, can come to mutually beneficial solutions to all stakeholders.
• Experience working with large data sets, Power Query, and Tableau a plus
• Advanced Power Point and Excel skills, some Tableau experience preferred

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