Senior Manager of Software Engineering

Our Team
Morningstar believes in empowering investors through research, data, design, and technology. Morningstar Direct (https://www.morningstar.com/products/direct) is Morningstar's flagship software product that helps Asset and Wealth Managers build and manage their portfolios and communicate with their clients. Our team is modernizing the core Direct product using web & desktop technologies, cloud-based infrastructure, and a refreshed product strategy. Our core offering is complemented by a variety of reporting and analytical products including our next generation tool, Analytics Lab (https://www.morningstar.com/products/direct/analytics-lab). We aim to provide a first-class experience in accessing, analyzing, and reporting on Morningstar research and data. We are deeply inquisitive; we do not take "that's just the way it's always been done" or "that's just best practice" as valid answers and instead seek to fine-tune our product development process for maximum impact. We are empowered professionals who are given problems to solve and not tickets to implement. We value team productivity over individual productivity and this culture of "giving" means we enjoy and highly value collaborating with our teammates.
About the Role
As a Senior Manager of Software Engineering, you will contribute to the work of the Direct & Data product development teams and ensure that new and existing products meet high standards of usability and quality. You will be responsible for high-quality custom software delivery and ensuring modern software development practices are being applied with rigor. You will motivate the team and cultivate a culture of high energy and technical excellence. Establishing a good support infrastructure to handle production issues and being responsive to customer problems is essential to the role. Hands-on engineering experience in large-scale system implementation and cloud-native architecture is required. While you understand that guiding the engineering team is important, you're not afraid to "get your hands dirty" and lead problem-solving or innovation efforts at a detailed level. This position is based out of our Toronto office.
Responsibilities

• Manage a team of Software Engineers and contractors in our offices in North America (primarily Toronto).
• Provide holistic oversight of software development and product architecture
• Drive teams to estimate thoughtfully and deliver software on time
• Advocate/enforce best practices for performance, reliability, scalability, security, and reusability
• Provide technical guidance to harmonize and ensure the consistency of all engineering efforts for products and solutions
• Ensure system updates and improvements are made during scheduled change windows and change management processes are followed.
• Facilitate discussions and resolve conflicts involving technical approaches, designs, and personnel
• Motivate team and create a strong culture of engineering excellence
• Hire and develop talent

Requirements

• Bachelor of Science in Computer Science, Engineering, or equivalent
• 10+ years of relevant experience in software engineering roles, preferably with some experience as a hands-on fall-stack or front-end software engineer developing commercial quality software products and solutions.
• At least 5 years of experience managing a team
• Demonstrated experience defining, refining, and maintaining application architectures for sophisticated end-user software products
• Deep knowledge of a variety of technology components and stacks
• Experience in leading agile development team(s) and fostering best practices
• Deep understanding of performance, reliability, scalability, security, and reusability tactics and strategies
• Excellent verbal and written communication skills

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