Senior Manager of Software Engineering

Job Description
When you mentor and advise multiple technical teams and move financial technologies forward, it's a big challenge with big impact. You were made for this.
As an experienced Senior Manager of Software Engineering at JPMorgan Chase within Consumer and Community Banking - Global Customer Platform, we look primarily for people who are passionate around solving business problems through innovation and engineering practices. You will be required to apply your depth of knowledge and expertise to all aspects of the software development lifecycle, as well as partner continuously with stakeholders daily to stay focused on common goals. We embrace a culture of experimentation and constantly strive for improvement and learning. You will work in a collaborative, trusting, thought-provoking environment-one that encourages diversity of thought and creative solutions that are in the best interests of our customers globally.
Job responsibilities

• Provide overall direction, oversight, and coaching for a team of software engineers that work on basic to overly complex tasks
• Sets the overall guidance and expectations for team output, practices, and collaboration
• Responsible for the design and delivery of high- quality features that complies with standards and satisfies architectural tests
• Accountable for decisions that influence teams' resources, budget, tactical operations, and the execution and implementation of processes and procedures
• Technical responsibility for application architecture and design.
• Participate in Architecture & Engineering forums, perform design reviews
• Ensures successful collaborations with the Product Owner, Operations and Technology partners around the organization
• Proactively look to develop and implement best practices across the entire project team with practicing continuous process improvement in mind
• Identifies and mitigates issues to execute a book of work while escalating issues as necessary
• Creates a culture of diversity, equity, inclusion, and respect for the team members and prioritizes diverse representation

Required qualifications, capabilities, and skills

• Formal training or certification on software engineering concepts and 5+ years applied experience in software engineering and development
• Experience managing software engineers and leading teams of technologists
• Ability to guide and coach teams on approach to achieve goals aligned against a set of strategic initiatives
• Experience with hiring, developing, and recognizing talent
• Project management experience, influencing decision-making outside of immediate span of control, and accomplishing key objectives and results
• In-depth knowledge of the services industry and their IT systems
• Practical cloud native experience
• Advanced knowledge of architecture and design across all systems
• Proficient in automation and continuous delivery methods
• Proficient in all aspects of the Software Development Life Cycle
• Working knowledge in Domain Driven Design and other architectural deliverables
• Knowledge in Java or similar programming languages, Spring Boot, Microservice, Event Driven Architecture and Cloud based infrastructure
• Working knowledge in distributed database like Cassandra/Cockroach
• Working knowledge of front-end development and UX and UI Design, monitoring tools like Dynatrace/Splunk, CI/CD pipeline, Circuit breaker pattern, Chaos testing

Preferred qualifications, capabilities, and skills

• Experience working at code level

About Us
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.
The health and safety of our colleagues, candidates, clients and communities has been a top priority in light of the COVID-19 pandemic. JPMorgan Chase was awarded the "WELL Health-Safety Rating" for all of our 6,200 locations globally based on our operational policies, maintenance protocols, stakeholder engagement and emergency plans to address a post-COVID-19 environment.
As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. Employees are expected to follow the Firm's current COVID-19 or other infectious disease health and safety requirements, including local requirements. Requirements include sharing information including your vaccine card in the firm's vaccine record tool, and may include mask wearing. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests as required by applicable law.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
Equal Opportunity Employer/Disability/Veterans
About the Team
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.