Senior Manager of Technical ISV Sales

Join the team as our next Senior Manager of Technical ISV Sales on Twilio’s Communication’s Platform team.

Twilio powers real-time business communications and data solutions that help companies and developers worldwide build better applications and customer experiences.

Although we're headquartered in San Francisco, we have presence throughout South America, Europe, Asia and Australia. We're on a journey to becoming a global company that actively opposes racism and all forms of oppression and bias. At Twilio, we support diversity, equity & inclusion wherever we do business.

This position is needed to help manage Twilio’s largest and most critical ISV accounts. 

Twilio ISVs represent some of the biggest opportunities for growth in our business, and they are also some of the most complicated relationships to manage. In order to be successful, we must truly be an extension of their business, and that requires deep knowledge in Messaging, Voice &/or Email technology, operational excellence to drive projects and programs and a level of technical depth beyond the average sales leader. 

In this role, you’ll:

• Manage a team of 5-8 exceptionally talented Account Executives
• Responsible for revenue and gross profit (~$200million in revenue in this book)
• Operationalize our GTM motion for efficiency and effectiveness 
• Create GTM and technical playbooks help protect revenue and also capture all new opportunity
• Work closely with cross-functional teams to drive the above initiatives 
• Be the “go-to” and problem solver for the nuanced issues that arise in telco

Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

Required:

• 10+ years of experience in Sales
• 3+ years of experience as a Sales Leader
• 3+ years of experience in the telco industry (sms/voice aggregator or telco)
• Comfortable working with business and highly technical leaders, while influencing their understanding and building supportive partnerships
• Analytical account development strategy based on using data to find opportunities and prove value
• Demonstrated track record of managing forecasts and financial models 
• Entrepreneurial mindset with appetite to define process and build programs
• Record of delivering market driven results, especially to ISVs
• Bachelor’s Degree or equivalent years of experience

Desired:

• Masters Degree 

Location

This role will be remote but is not eligible to be hired in San Francisco, CA, Oakland, CA, San Jose, CA, or the surrounding areas.

Approximately 20% travel is anticipated. 

There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.

So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now!

If this role isn't what you're looking for, please consider other open positions.

*Please note this role is open to candidates outside of Colorado, California, New York, and Washington. The information below is provided for candidates hired in those locations only.

The estimated pay ranges for this role are as follows:

• Based in Colorado: $151,800 - $189,750.
• Based in New York, Washington State, or the San Francisco Bay area, California: $151,800 - $189,750.
• This role is eligible to participate in Twilio's equity plan and the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.
• This role is eligible to earn commissions. 

The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location within the state.