Job Description
Our Mission
Healthcare should work for patients but it doesn’t. In their time of need they call down outdated insurance directories. Then wait on hold. Then wait weeks for the privilege of a visit. Then wait in a room solely designed for waiting. Then wait for a surprise bill. In any other consumer industry the companies delivering such a poor customer experience would not survive. But in healthcare patients lack market power. Which means they are expected to accept the unacceptable.
Zocdoc’s mission is to give power to the patient. To do that we’ve built the leading healthcare marketplace that makes it easy to find and book in-person or virtual care in all 50 states across +200 specialties and +12k insurance plans. By giving patients the ability to see and choose we give them power. In doing so we can make healthcare work like every other consumer sector where businesses compete for customers not the other way around. In time this will drive quality up and prices down.
We’re 18 years old and the leader in our space but we are still just getting started. If you like solving important complex problems alongside deeply thoughtful driven and collaborative teammates read on.
Your Impact on our Mission
Zocdoc’s most important asset is our people. As our Senior Manager Payor Partnerships you’ll play a meaningful role in expanding access to care by building and scaling strategic partnerships with health plans. In this role you’ll help enable payors to give their members the ability to digitally search for and book appointments seamlessly reducing friction in the healthcare journey and improving access to timely quality care.
By driving complex high-value partnerships to close you’ll directly influence how Zocdoc grows its Care Access Network strengthens relationships across the healthcare landscape and delivers better experiences and outcomes for patients.
You’ll enjoy this role if you are…
- Personally motivated by driving complex deals forward and seeing tangible business impact from your work
- Autonomous urgent and creative. You genuinely love owning deals end-to-end and finding innovative ways to get them across the finish line
- Highly strategic and relationship-driven with a natural ability to influence stakeholders at all levels of an organization
- Passionate about navigating ambiguity and solving complex problems in dynamic fast-paced environments
- A strong communicator who thrives in high-stakes conversations and negotiations
- The kind of person who takes full ownership of outcomes and consistently pushes opportunities forward with urgency and persistence
- Serious about your work but not about yourself. Let’s face it - the way things are going you kind of need a sense of humor
Your day to day is…
- Full ownership of a portfolio of active payor opportunities driving deals from mid-stage through close
- Authentically building and nurturing multi-threaded relationships across health plan stakeholders to strengthen deal positioning
- Leading high-value complex negotiations and structuring creative agreements including non-standard and risk-based deals
- Proactively identifying re-engaging and converting stalled or deprioritized opportunities into active pipeline
- Collaborating cross-functionally with Business Development leadership c-suite executives Finance Product Legal to move deals forward efficiently
- Maintaining a high-frequency cadence of stakeholder engagement to ensure consistent deal momentum and progression
You’ll be successful in this role if you have…
- An unrelenting desire to build more equitable inclusive and diverse workplaces. You view this role as an opportunity to create positive change
- Meaningful (7+ years) experience in enterprise sales business development or partnerships with a focus on complex high-value deals
- Required The ability to integrate generative AI tools into daily workflows to automate tasks foster innovation and maximize productivity
- Passion for healthcare innovation and expanding access through strategic partnerships
- A compassionate but consultative and confident approach with external stakeholders and internal partners
- A fundamental understanding of navigating long sales cycles complex organizations and multi-stakeholder deal environments
- Integrated generative AI tools into daily workflows to automate tasks foster innovation and maximize productivity
- The mentality of an entrepreneur/owner and a strong bias to action
- Superb communication skills! You believe in keeping all of your stakeholders in the loop and know that multiple mediums of communication are the key to success
- Humility. You believe in treating all people with dignity and respect regardless of title or tenure
Benefits:
- Flexible hybrid work environment at our convenient Soho location
- Unlimited Vacation
- 100% paid employee health benefit options (including medical dental and vision)
- Commuter Benefits
- 401(k) with employer funded match
- Corporate wellness program with Wellhub
- Sabbatical leave (for employees with 5+ years of service)
- Competitive paid parental leave and fertility/family planning reimbursement
- Cell phone reimbursement
- Catered lunch everyday along with beverages and snacks
- Employee Resource Groups and ZocClubs to promote shared community and belonging
- Great Place to Work Certified
About us
Zocdoc is the country’s leading digital health marketplace that helps patients easily find and book the care they need. Each month millions of patients use our free service to find nearby in-network providers compare choices based on verified patient reviews and instantly book in-person or video visits online. Providers participate in Zocdoc’s Marketplace to reach new patients to grow their practice fill their last-minute openings and deliver a better healthcare experience. Founded in 2007 with a mission to give power to the patient our work each day in pursuit of that mission is guided by our six core values. Zocdoc is a private company backed by some of the world’s leading investors and we believe we’re still only scratching the surface of what we plan to accomplish.
Zocdoc is a mission-driven organization dedicated to building teams as diverse as the patients and providers we aim to serve. In the spirit of one of our core values - Together Not Alone we are a company that prides itself on being highly collaborative and we believe that diverse perspectives experiences and contributors make our community and our platform better. We’re an equal opportunity employer committed to providing employees with a work environment free of discrimination and harassment. Applicants are considered for employment regardless of race color ethnicity ancestry religion national origin gender sex gender identity gender expression sexual orientation age citizenship marital or parental status disability veteran status or any other class protected by applicable laws.
Job Applicant Privacy Notice
Skills Required
- 7+ years experience in enterprise sales business development or partnerships
- Ability to integrate generative AI tools into daily workflows
What the Team is Saying
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Zocdoc Compensation & Benefits Highlights
- Healthcare Strength—Health coverage is advertised with fully employer‑paid options for medical dental and vision and company materials consistently portray the plans as comprehensive.
- Parental & Family Support—Parental benefits include paid parental leave with fertility and family‑planning reimbursement plus adoption support and a structured return‑to‑work program.
- Leave & Time Off Breadth—Time off is framed as flexible with an unlimited PTO policy and long‑tenure employees become eligible for a sabbatical.
Zocdoc Insights
What We Do
Zocdoc is the tech company at the beginning of a better healthcare experience. Each month millions of patients use Zocdoc to find in-network neighborhood doctors instantly book appointments online see what other real patients have to say get reminders for upcoming appointments and preventive check-ups fill out their paperwork online and more.
Why Work With Us
Zocdoc's forward-thinking approach prioritizes collaboration agility and continuous learning in service of our long-term vision. This has helped us drive significant innovation in a complex slow-moving industry and our talented team is looking for impact-minded individuals to join us as we continue to re-imagine the healthcare experience.
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Zocdoc Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Our NYC office is accessible to all employees five days a week though working in-office remains completely voluntary; everyone is invited but nobody is required to work in the office.
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Date Posted
06/07/2026
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