Senior Manager, Procurement

Ready to be a Titan?

The Sr. Procurement Manager role and responsibility is to scale and drive a centralized, efficient and “best in class” procurement function focused on business partnering and effective execution. 

This senior individual will build out and manage the procurement team, interfacing directly with our senior and executive staff, and will report to the Assistant Controller.

What you'll do:

• Providing leadership and supporting our business partners through contract negotiation, supplier management and enabling in e-commerce purchasing technologies.
• Work closely with our business partners and assist in negotiating contracts with suppliers and vendors to ensure the best possible pricing and terms. Conduct bids or general use products and services, as well as support department-specific sourcing project.
• Review the current end-to-end procurement process to identify inefficiencies, propose suggestions for redesigning process flows, and implement design changes
• Creating strategies for procuring goods and services that meet the organization's needs. This can include analyzing market trends, identifying potential suppliers, and developing localization supplier relationships. 
• Managing the procurement process from request to delivery, including issuing purchase orders, tracking shipments, and managing client expectations. 
• Monitoring and evaluating supplier performance to ensure compliance with contractual agreements. This can include evaluating quality, pricing, and delivery time. 
• Developing and maintaining relationships with internal business leaders, suppliers and vendors. 
• Providing cost-benefit analysis and regular reports on procurement activities, highlighting key metrics, budget utilization, and any significant issues or improvements. 
• Create, develop and standardize cost-effective strategies for the purchasing of software, hardware and services. Conduct cost analyses and set benchmarks for improvement.
• Assist departments in maintaining compliance with all Company policies regarding contracting and purchasing
• Collaborate with legal and infosec teams to ensure vendor and supplier the appropriateness of contract terms and ensure compliance with all regulations and controls, including SOX.

What you'll need:

• We are looking for someone who thrives on working in a high-growth, fast-paced environment, and who is very motivated to delight customers and build a large and important enterprise cloud company:
• Bachelor's degree (or equivalent) in Supply Chain Management, Finance, Accounting, or related field from an accredited institution.
• 10+ years of relevant experience in procurement and purchasing management, finance, accounting or business operations.
• 4 years of experience in a high-growth cloud software company, both public and private.
• Expert in MS Excel, Google sheets, and procurement applications (Workday Preferred).
• Expert negotiator with vendors to drive best outcomes
• Self-starter willing to wear multiple hats and drive end-end procurement management for the organization.
• Excellent verbal, written, reporting, and interpersonal skills.
• Ability to operate in a fast-moving, team-oriented, collaborative environment with tight deadlines.
• Strong presentation skills (both oral and content) for both internal and external audiences.
• Unwavering integrity.

Be Human With Us:

Being human isn’t about checking every box on a list. It’s about the experiences we have, people we meet, and the perspectives we share. So, if you have the skills but are hesitant to apply because of your background, apply anyway. We need amazing people like you to help us challenge the conventional and think differently about the problems that we’re solving. We’re in this together. Come be human, with us. 

What We Offer:

When you join our team, you’re not just accepting a job. You’re making a career move. Here’s how we’ll support you in doing some of the most impactful work of your career:

• Flextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities to continue growing your career. We offer a comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events. Great work is rewarded through Bonusly, peer-nominated awards, and more. 

• Holistic health and wellness benefits: Company-paid medical, dental, and vision (with 100% employer paid options and 90% coverage for dependents), FSA and HSA, 401k match, and telehealth options including memberships to Headspace, Galileo, One Medical, Ginger and more. 

• Support for Titans at all stages of life: Parental leave and support, up to $20k in adoption reimbursement, on demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, pet insurance, legal advisory services, financial planning tools, and more.

At ServiceTitan, we celebrate individuality and uniqueness. We believe that the convergence of fresh perspectives and experiences from all walks of life is what makes our product and culture so great. We strongly encourage people from underrepresented groups to apply. We do not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws.

ServiceTitan is committed to fair and equitable compensation for all of our employees. We thoughtfully consider a wide range of factors when determining individual compensation. The expected salary range for this role for candidates residing in the United States is between $126,000 USD - $182,000 USD. Compensation for candidates residing outside the United States will vary by location and the specific salary range will be discussed during the hiring process. Actual compensation for an individual may vary depending on skills, performance over time, qualifications, experience, and location. In addition to the base salary, the total compensation package also includes an annual bonus, equity and a holistic suite of benefits.