Senior Manager, Procurement Operations

What we're looking for

We're in search of a Senior Manager, Procurement Operations who will take the Procurement function to new heights. Reporting to the Head of Procurement, you will lead the charge in implementing policies, processes, technology, and reporting to provide an optimized operational model that delivers customer excellence and increased business impact.

You will

• Demonstrate a deep working knowledge of the entire Source-to-Pay lifecycle and its related systems with the ability to identify inefficiencies, present detailed recommendations, gain support, and implement change programs.
• Evolve existing processes and create user-friendly training (intranet pages, presentations, and videos) to drive end-user adoption.
• Create frameworks, templates, and SLAs that standardize the method in which procurement team members accomplish their responsibilities to ensure repeatable successful outcomes.
• Oversee all function systems, including managing RPA / automation projects, building a new Helpdesk via Zendesk, enhancing Coupa and Malbek, ensuring SOX compliance, and managing the implementation of new systems and technologies.
• Manage the newly deployed Strategic Sourcing & Category Management Enablement team with a focus of delivering streamlined tactical procurement (intake, sourcing coordination, on-boarding, renewals, analytics, and customer support).
• Enhance the function's reporting capabilities with a goal of creating actionable insights and accountability.
• Lead teams through evolving their processes in support of delivering a seamless Source-to-Pay process for end-users.
• Partner with Accounts Payable to create Procure-to-Pay efficiencies.
• Support Strategic Sourcing and Category Management initiatives as needed.

You have

• Bachelor's Degree in Business or related field.
• At least 7 years experience working in procurement at a technology company with first-hand expertise in all procurement related activities.
• At least 3 years experience in team management and leading through transformation.
• Deep understanding of system architecture with Coupa Admin or similar certification.
• Proficient in Microsoft Excel (can perform complex functions and modeling).
• Stellar communication skills with the ability to influence executive-level partners.

Who we are and what we do

Momentive (NASDAQ: MNTV), maker of SurveyMonkey, is a leader in agile experience management, delivering powerful, purpose-built solutions that bring together the best parts of humanity and technology to redefine AI. Momentive products, including GetFeedback, SurveyMonkey, and its brand and market insights solutions, empower decision-makers at 345,000 organizations worldwide to shape exceptional experiences. More than 20 million active users rely on Momentive to fuel market insights, brand insights, employee experience, customer experience, and product experience. Our vision is to improve human experiences by amplifying individual voices. Learn more at Momentive.ai.

What we offer our employees

Momentive is a place where the curious come to grow and shape what's next. By embedding inclusion into our processes, policies, benefits, and culture for our 1,600+ employees across North America, Europe, and APAC, we're building a workplace where people of every background can excel.

We've won multiple Culture and Employee awards, including Comparably's Best Workplace for Women and Diversity, and received recognition for our forward-looking benefits policies, including best workplace for parents, vendor benefits standards, our annual holiday refresh, retirement benefits, and Take 4 sabbaticals.

Our commitment to an inclusive workplace

Momentive is an equal opportunity employer and is committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees because that is what drives curiosity, innovation, and the success of our business. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. Accommodations are available for applicants with disabilities.

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