Senior Manager, Product Management, Developer Experience

KEY RESPONSIBILITIES

• Own the "whole" product experience
• Engage with customers, develop insights into what is possible, and uncover unarticulated customer needs to drive customer success
• Build product roadmap based on customers needs, market, and technology trends
• Define product specs, user stories, mockups, and acceptance criteria in collaboration with other module PMs, engineering or independently
• Interact and collaborate with Support, Customer Success, and field teams, to understand customer issues and drive business outcomes
• Collaborate with Engineering, QA, SRE, and release teams to plan, drive and execute product releases cycles.
• Collaborate with product marketing to support the creation of customer-driven messaging and content

ABOUT YOU

• You are a hands-on product owner driven by data and research
• You are a creative and passionate problem solver
• You are able to think big while charting small steps towards the end goal
• You are obsessed with customer research and design thinking
• You can bring qualitative and quantitative insights together to drive sound decision making
• You are obsessed with the little details and constantly optimizing for simplicity

REQUIREMENTS

• 6+ years of experience in product management with SaaS / Cloud companies
• 3+ years of experience in Developer Tools, DevOps or infrastructure software
• Solid understanding of how developers code & test software and the environmental challenges they face in becoming productive
• Comfortable with Kubernetes & containers
• Excellent understanding of AWS, Google Cloud, Microsoft Azure
• Strong analytical skills and data-driven product decision-making mindset
• Strong communication skills, verbal and written

Work Location

• This position will be required to work from our Mountain View, CA office 3 days a week.

What you will have at Harness

• Competitive compensation
• Comprehensive healthcare benefits
• Flexible Spending Account (FSA)
• Employee Assistance Program (EAP)
• Paid Time Off and Parental Leave
• Monthly, quarterly, and annual social and team-building events
• TGIF-Off program
• Recharge & Reset Program
• Monthly internet & cell phone reimbursement
• Commuter benefits

HARNESS IN THE NEWS

• Harness Snags $230 Series D - $3.7B Valuation
• Harness Recognized in Inc.'s Best Workplace Awards 2022
• Harness on LinkedIn: America's Great Companies to Work For -- And What You Can Learn From
• #6 - Glassdoor Best Places to Work 2021 list
• #17 on Forbes Top 50 Cloud Companies to Work For
• #47 on LinkedIn’ Top 50 Companies to Work For
• #2 on Quartz 2021 list best places to work for remote workers
• 2021 Career Launching Companies List