Senior Manager, Product Management - Subscriptions

Being a Champion for SMBs is good for business. And a career defining opportunity for you

BILL is a leader in financial automation software for small and midsize businesses (SMBs). As a champion of SMBs, we are dedicated to automating the future of finance so businesses can thrive. Hundreds of thousands of businesses trust BILL solutions to manage financial workflows, including payables, receivables, and spend and expense management. With BILL, businesses are connected to a network of millions of members, so they can pay or get paid faster. Through our automated solutions, we help SMBs simplify and control their finances, so they can confidently manage their businesses, and succeed on their terms. 

BILL is a trusted partner of leading U.S. financial institutions, accounting firms, and accounting software providers. We have operations in San Jose, CA, Draper, UT, Houston, TX and Sydney, AUS and are continuing to expand into other geographic locations. If you’re looking for a place that helps you do the best work of your career, look no further than BILL.

Make your impact within a rapidly growing Fintech Company

As the product leader responsible for Subscriptions in the Product Growth team, your mission will be to redefine and optimize BILL’s plans and pricing structures, free trial/freemium/conversion and purchase experiences across all of our products. We firmly believe that pricing should be a reflection of the value BILL’s small business customers realize from our products, so you will do so by understanding our customers’ needs and motivations, partnering with exploring and prototyping potential solutions, creating, validating and testing hypotheses about user behavior, and driving cross functional alignment on execution. This is a senior-level role requiring deep business acumen and significant hands-on experience in defining and executing B2B SaaS plans and pricing strategies.

• Report to the VP of Product Growth and closely partner with Pricing/Finance, Strategy, Marketing, Revenue (Sales), Billing Platform teams and leaders across the company.
• Drive the evolution and iterative improvement of BILL’s subscription plans, and the associated customer experiences, across the product line, leading to sustained subscription revenue growth in our target markets. 
• Propose and implement use of promotions to drive conversion and retention, including product bundling, discounts and other tactics. 
• Synthesizing competitive intelligence, market and customer research and financial modeling to drive decision making around plans, pricing and packaging of Bill’s products - deep quantitative modeling experience required.
• Define product roadmaps for implementation and testing. 
• Coordinate priorities and dependencies across partner organizations, including Platform, Finance and Customer Experience, owning stakeholder management for the overall program.
• Lead and mentor more junior PMs who may or may not report to you to build quarterly plans that achieve business goals.
• Cultivate a data-driven decision approach by actively engaging the team with data analytics, customer insights, and other funnel data to inspire new directions.
• Actively participate in product strategies & vision setting exercises in collaboration with product & engineering leadership.

We’d love to chat if you have:

• 8+ years of experience in a hands-on growth marketing/product role, responsible for delivering subscription monetization and cross functional relationships
• Extensive experience in B2B, ideally SMB SaaS products
• Deep empathy for small business customers and their day to day lives, and curiosity to understand their needs
• Experience working across multiple platforms (mobile, web) and products
• Deep analytics experience across both financial and customer metrics
• Experience building and managing experimentation programs
• Demonstrated leadership experience closely partnering with product leaders to develop the strategy and execution plan
• Excellent written and verbal communication skills
• Growth mindset is a MUST
• Bonus: experience in environments that have both Sales-led and Product-led growth

Although we’d be excited if you have the above experience, it’s definitely not a show-stopper. If you are excited about this role but not sure if you meet all of the criteria, please still apply as we’d love to hear from you!

Let’s talk about benefits

• 100% paid health, dental, and vision plans (choose HMO, PPO, or HDHP)
• HSA & FSA accounts 
• Life Insurance, Long & Short-term disability coverage
• Employee Assistance Program (EAP)
• 11+ Observed holidays and wellness days and flexible time off 
• Employee Stock Purchase Program with employee discounts
• Wellness & Fitness initiatives
• Employee recognition and referral programs
• And much more

#LI