Senior Manager, Program Leadership

As a Senior Manager in our Program Leadership capability, you will be a subject matter expert tasked with solving our clients’ hardest problems. You will be responsible for identifying and clarifying client needs, setting up program structure and communication methods. You will also connect strategy to execution through management of implementation activities. You will help teams meet or exceed program goals while managing client relationships, communicating with executive leadership, and fostering a learning environment for junior project team members.  

 ON A TYPICAL DAY, YOU MIGHT EXPECT TO: 

• Collaborate with Crederians across other capabilities to develop & execute a program plan that meets the client’s business and technical objectives  
• Conduct market research to inform future direction of client digital products, drawing data-motivated conclusions to inform future development efforts  
• Advise clients on best-in-class Agile practices and frameworks to help them implement throughout their technology organization  
• Develop & deliver executive-level communications to drive key judgement making and awareness of program updates  
• Conduct discovery workshops to understand & document key client challenges, synthesizing crucial themes to help identify initiatives and an implementation roadmap for challenges  
• Leverage proven Credera methodologies and tools to execute the above activities  

When not working on client deliverables, you will have the opportunity to informally and formally coach junior talent. You will also contribute to the development of the Program Leadership capability, participate in Management Consulting Practice activities, and support overall company development through Business Development, Recruiting, Learning and Development, Special Interest and Resource Groups. 

  WHO YOU ARE:

• You have a minimum of 10 years of consulting experience or an industry equivalent 
• You have a minimum of 5 years of project management and / or technical leadership experience 
• You have a passion for leading teams and providing both formal and informal mentorship 
• You enjoy serving in a client-facing role and building external relationships through networking and personal branding 
• Your understanding goes beyond the definition of concepts to the meaning and impact 
• You are an expert communicator with the ability to translate challenging concepts into easy-to-understand terms 
• You are passionate and love to discover new things with the ability to learn quickly in an evolving market 
• You are motivated to provide exceptional value to your clients and partners through an elevated level of personal accountability 
• Account Leader/Project Director/Program Leader/PMO Leader  
• Agile SME (SAFe, Scrum, Kanban)  
• Communicator  
• Product Owner/Product Manager  
• Trusted Partner  
• Critical Thinker  
• Problem Solver  
• Analytical  
• Detail-oriented  
• Collaborative  
• Organized  

ABOUT US: 

Credera is a global consulting firm that combines transformational consulting capabilities, deep industry knowledge, and AI and technology expertise to deliver valuable customer experiences and accelerated growth across a broad range of industries worldwide. Our one-of-a-kind global boutique approach means we provide our clients with tailored solutions unique to their organization that can scale due to our extensive footprint. As a values-led organization, our mission is to make an extraordinary impact on our clients, our people, and our community. We believe it is this approach that has allowed us to work with and transform the most influential brands and organizations in the world, from strategy through to execution.

More information is available at www.credera.com. 
We are part of the OPMG Group of Companies, a division of Omnicom Group Inc.

HYBRID WORK MODEL: 

Our employees have the flexibility to work remotely two days per week. We expect our team members to spend 3 days per week in person with the flexibility to choose the days and times that work best for both them and their project or internal teams. This could be at a Credera office or at the client site. You'll work closely with your project team to align on how you balance both the flexibility that we want to provide with the connection of being together to produce amazing results for our clients.

The why: We are passionate about growing our people both personally and professionally. Our philosophy is that in-person engagement is critical for our ability to develop deep relationships with our clients and our team members – it's how we earn trust, learn from others, and ultimately become better consultants and professionals.

Travel: Our goal is to keep out-of-market travel to a minimum and most projects do not require significant travel. While certain projects can require frequent travel (up to 80% for a period of time), our average travel percentage over a year for team members is typically between 10-30%. We try to take a personal approach to travel. You will submit your travel preferences which our staffing teams will take into account when aligning you to a role.

Credera will never ask for money up front and will not use apps such as Facebook Messenger, WhatsApp or Google Hangouts for communicating with you. You should be very wary of, and carefully scrutinize, any job opportunity that asks for money prior to starting and/or one where all communications take place exclusively via chat.